Delivery Manager E-commerce
3 semanas atrás
Pour accompagner la croissance de notre activité avec nos clients actuels et servir de nouveaux clients dans un univers évolutif et dynamique, celui de l'e‑commerce, nous devons en permanence étoffer nos équipes, enrichir et élargir le champ de nos compétences.
En tant que Delivery Manager E-commerce, vous portez l’engagement du delivery DECADE vis‑à‑vis de nos clients.
Sous la responsabilité d'un Business Manager Senior (Dirigeant & Membre du Comité de direction de DECADE), vous accompagnez nos clients dans la réussite de leurs projets de commerce en ligne.
Vous serez également amené à participer à l'identification de nouveaux besoins clients et à la proposition de solutions adaptées en collaboration avec un Business Manager Senior.
Vos missions en tant que Delivery Manager E-commerce
La Gestion de projet
- Organiser les ressources, planifier, chiffrer et prioriser les sujets
- Concevoir les ateliers de cadrage et challenger les spécifications
- Gérer des risques et résolution de crises pendant la phase de production
- Organiser la recette
- Assurer la livraison réussie des projets e‑commerce dans le respect des délais et des exigences de qualité
L'animation des parties prenantes
- Animer les réunions de comité projet et de comité de pilotage.
- Interagir avec les partenaires et les clients.
- Collaborer avec les équipes techniques et fonctionnelles pour garantir la cohérence et l'efficacité des solutions mises en place.
- Reporter régulièrement à la direction et aux interlocuteurs côté client.
Le Management
- Encadrer les équipes techniques et opérationnelles (CPT, CPO, BA), en veillant à la motivation et au développement des compétences de chacun
- Challenger l’équipe pour améliorer la performance.
- Suivre les KPI de production (planning, budget, qualité, etc.)
Nous recherchons un Delivery Manager E‑commerce (F/H) possédant les compétences suivantes :
- Expérience significative d'au moins 5 ans dans la gestion de projets e‑commerce en tant que Delivery Manager ou un poste similaire.
- Compétences de management d'équipes projet pour garantir la livraison des projets dans les délais et la qualité attendue.
- Connaissance approfondie des enjeux associés aux projets de commerce en ligne.
- Compétences en communication et en gestion relationnelle pour interagir efficacement avec les équipes internes et les clients.
- Expérience dans l’anticipation et la gestion des risques.
- Formation Bac +5 École d'ingénieur.
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