French Bilingual IT Service Desk Agent
Há 1 dia
Coimbra, Portugal
Fujitsu Limited
Tempo integral
18 000 € - 24 000 € Contrato
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Fujitsu Portugal is seeking a French bilingual Service Desk Agent to join its Talent Pool and support Lisbon-based users. You will be the first point of contact for IT assistance, diagnose incidents, and guide users through resolution.
The role emphasizes customer focus, security awareness, and collaboration with the team to improve processes, while leveraging ITSM tools and upholding SLAs.