Customer Support Representative

Há 1 dia

Porto, Portugal Cross Border Talents Tempo integral 13 000 € - 20 000 € Contrato
We're helping an employer in Porto, Portugal find their next Customer Support Representative. You'd be the first person customers reach when something needs sorting out
- the role rewards patience and clear communication. What you'd be doing:
- Flag recurring issues so they can be addressed at the source
- Contribute to a supportive, collaborative team environment
- Follow up on open cases rather than letting them sit
- Stay calm and clear with customers even when they're frustrated What we're looking for:
- Fluent Dutch, written and spoken
- Reasonably tech-comfortable
- happy learning new internal systems
- Some prior customer-facing experience is a plus, though not essential
- Clear, professional communication style, written and verbal Details:
- Work model: On-Site We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.