Credit Controller

4 semanas atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
About Hiscox

Hiscox is an international insurer that specializes in luxury goods and property, as well as high-end professional insurance. As experts in risk, we empower individuals and businesses to pursue their ambitions with confidence.

We have a strong presence in 9 European countries, boasting a diverse staff of over 500 professionals representing 29 nationalities. Our Lisbon office prioritizes work-life balance, offering a 35-hour workweek and hybrid working schedule to ensure employees maintain their well-being.

The Role

As a Credit Controller, you will play a vital role in shaping our team's style, approach, and processes. Your responsibilities will include the daily reconciliation of cash received from various binding authority agent accounts and brokers.

You will collaborate closely with teams across UK Finance, Treasury, Payments, and Operations. This position demands a proactive attitude, with a willingness to contribute actively to building our team. You will have the opportunity to impact the overall success of the Credit Control Department and help achieve its objectives.

Key Responsibilities:
  • Ensure accurate, timely, and efficient data entry and quality checking of cash receipts as per Hiscox standards.
  • Responsible for premium collections, cheque deposits, direct debits, commissions payments, discounts, and other overpayments.
  • Reconcile discrepancies on client and broker accounts, disburse cash received, assist in recovering and resolving outstanding and overdue debts, and manage relationships with brokers and partners based on the nature of contracts or intermediaries.
  • Distribute monthly statements and correspondence regarding overdue accounts to clients and promptly address any questions.
  • Input regulations into the computer system, handle unpaid accounts, oversee each step of the procedure, and clear outstanding financial movements.
  • Analyze the Ageing report and allocated portfolio.
  • Maintain and develop technical knowledge and expertise, contributing to technical support and best procedural practices.
  • Provide support, mentoring, and guidance when applicable.
  • Participate in the implementation of continuous improvements.
Person Specification:Must-Haves:
  • A graduate or professional qualification in a finance-related discipline.
  • Experience in Credit Control (minimum 1 year).
  • Proficient in written and spoken English; Portuguese is a plus.
  • Good mathematical analytical skills and ability to analyze complex data with effective decision making on complex business/technical issues.
  • A positive, can-do attitude, results-driven, with the energy and determination to succeed in a fast-paced environment.
  • Strong writing and editing skills with a keen attention to detail, capable of producing high-quality work under pressure.
  • Good Excel and Outlook skills.

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