Arabic-Speaking B2b Advertising Support Specialist

4 semanas atrás

Lisbon, Portugal Workster Tempo inteiro

Workster is partnering with a global leader in digital advertising solutions to recruit a Arabic-Speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

Your Role

- Handle end-to-end troubleshooting for advertising products via email and chat.
- Diagnose issues related to campaigns, platform tools, and product features.
- Drive query resolution by collaborating with internal Product, Operations & Engineering teams.
- Provide timely, accurate updates to ensure high customer satisfaction.
- Identify opportunities to improve the user experience from day one.
- Ensure service quality by meeting productivity, SLA, and case-handling standards.
- Educate advertisers on features, best practices, and common issue types.
- Maintain proactive, professional communication throughout the case journey.
- Share insights, trends, and feedback to support continuous improvement.

Your Qualifications

- Fluent or C2 level Arabic, plus good English (around B2).
- Some experience with online campaigns or digital marketing — you don't need to know everything, just be comfortable with the basics.
- Familiarity with social media platforms and interest in online advertising.
- Previous experience in customer support or a contact center is a plus, but not mandatory.
- Comfortable analyzing issues, problem-solving, and paying attention to detail.
- Ability to work both independently and as part of a collaborative team.
- A degree in Marketing or a related field is helpful but not required — practical experience also counts.
- A proactive, customer-focused mindset and willingness to learn.

The Offer

- Full-time employment with comprehensive, fully paid training.
- Monday to Sunday | 07:00–19:00
- Attractive base salary
- Relocation support package to help you settle into life in Lisbon
- Private health insurance and other benefits
- Opportunity to work for a globally recognized brand and enhance your CV
- A vibrant and multicultural work environment
- Modern office in central Lisbon, easily accessible and well-equipped

Think this role is for you? Apply today or reach out for more details

  • French Speaking B2B Advertising Support Specialist

    Há 7 dias

    Lisbon, Portugal Kats Recruitment Tempo inteiro

    B2B Advertising Support Specialist (French) Location: Lisbon, Portugal Office-based role – Relocation required Introduction We are seeking a French-speaking B2B Advertising Support Specialist to assist business clients with digital advertising tools and campaign-related inquiries. Responsibilities Support advertisers with account and campaign issues...

  • Arabic Speaking Marketing Customer Support Specialist

    2 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Arabic (Egypt, Jordan and UAE) Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Arabic-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media platforms. You...

  • Arabic Speaking Marketing Customer Support Specialist

    2 semanas atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Arabic (Egypt, Jordan and UAE) Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Arabic-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media platforms. You...

  • German Speaking B2B Advertising Support Specialist

    Há 7 dias

    Lisbon, Portugal Kats Recruitment Tempo inteiro

    B2B Advertising Support Specialist – German Location: Lisbon, Portugal Office-based role — Relocation required Introduction We are looking for a German-speaking B2B Advertising Support Specialist to join a digital advertising operations team in Lisbon, Portugal. In this role, you will support business clients with advertising solutions and...

  • Arabic-Speaking Marketing Support Specialist

    Há 4 dias

    Lisbon, Portugal Best Hire Tempo inteiro

    A digital marketing company in Lisbon is seeking Arabic & English-speaking Marketing Customer Support Specialists to assist clients with digital advertising products. This on-site role involves managing paid campaigns and delivering quality customer support within a fast-paced AdTech environment. Candidates should have a degree in Marketing, experience in...

  • Spanish-Speaking B2B Advertising Support Specialist

    Há 7 dias

    Lisbon, Portugal Kats Recruitment Tempo inteiro

    Spanish-Speaking B2B Advertising Support Specialist Location: Lisbon, Portugal Employment Type: Full-time Relocation Required – Fully Supported Introduction We are looking for a Spanish-Speaking B2B Advertising Support Specialist to join an international digital advertising project in Lisbon, Portugal. In this role, you will support business clients by...

  • Marketing Customer Support Specialist – Arabic Speaking

    2 semanas atrás

    Lisbon, Portugal Cbtalents Tempo inteiro

    Marketing Customer Support Specialist – Arabic Speaking Location: Lisbon, Portugal – On-site Working Schedule: Phase 1 (Initial Period): Monday to Sunday 12-hour coverage window: 07:00 – 19:00 Shift options: 07:00 – 16:00 10:00 – 19:00 Days Off: 2 rotational days Phase 2 (At a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday...

  • Marketing Customer Support Specialist – Arabic Speaking

    2 semanas atrás

    Lisbon, Portugal Cbtalents Tempo inteiro

    Marketing Customer Support Specialist – Arabic Speaking Location: Lisbon, Portugal – On-site Working Schedule: Phase 1 (Initial Period): Monday to Sunday 12-hour coverage window: 07:00 – 19:00 Shift options: 07:00 – 16:00 10:00 – 19:00 Days Off: 2 rotational days Phase 2 (At a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday...

  • Arabic Speaking Marketing Customer SupportSpecialist

    1 semana atrás

    Lisbon, Portugal Cross Border Talents Tempo inteiro

    Arabic (Egypt, Jordan and UAE) Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a Arabic-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media platforms. You...

  • B2B Digital Advertising Support Specialist

    2 semanas atrás

    Lisbon, Portugal Cbtalents Tempo inteiro

    We are looking for candidates with a strong customer focus and solid digital marketing knowledge. Join an international, fast-growing environment where you will support B2B advertisers using advanced digital advertising solutions from a leading global technology company (client name remains confidential). In this role, you will act as a trusted partner for...