Remote Italian Customer services
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- Position: Italian-speaking Customer Service Representative
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Location:
Remote from Portugal
- Start Date: Flexible
- Work Model: Fully Remote
About the Role
Are you passionate about helping others and creating meaningful customer experiences all from the comfort of your home? Join a multinational company recognized for its inclusive culture, growth opportunities, and modern work approach. As an Italian-speaking Customer Service Representative, you4ll support one of the world4s top international brands, ensuring every customer interaction is handled with care, empathy, and professionalism.
What You'll Do
- Communicate with Italian-speaking customers via phone, email, and chat.
- Handle inquiries, solve issues, and provide clear, accurate information.
- Guide users through processes and ensure customer satisfaction.
- Collaborate with cross-functional teams to improve customer experience.
- Maintain service quality and meet performance targets. What We're Looking For
- Language
Skills:
Native or C2 level of Italian + B1/B2 level of English.
- Strong communication and interpersonal skills.
- A genuine passion for customer satisfaction and problem-solving.
- Self-motivated and comfortable working remotely.
- Previous customer service or hospitality experience is a plus but not mandatory What's in It for You
- Competitive Salary Package aligned with market standards.
- Health Insurance private coverage for your security and well-being.
- Meal Allowance daily meal support provided.
- Relocation Package including flight and accommodation support for candidates moving from abroad.
- Training & Career Development structured onboarding and real growth opportunities.
- Modern Remote Culture multicultural teams, digital collaboration, and a supportive environment.
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