German Customer Service Representative – Insurance Sector
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What We Offer
- Competitive Base
Salary:
1100€ per month (paid over 14 months)
- Performance Bonus: Up to 100€ per month (paid over 12 months) based on your targets.
- Attendance Bonus: 100€ per month (paid over 11 months) to reward your reliability.
- Meal Allowance: 7.60€ for every working day (in addition to your salary).
- Work-Life Balance: Guaranteed weekends off. Work Schedule
- Days: Monday to Friday.
- Hours: Rotational shifts between 07:30 AM and 08:00 PM.
- Note: We operate during bank holidays to ensure continuous support for our clients.
- Time Off: Weekends are always yours to enjoy.
Key Responsibilities
- Provide high-quality support to insurance policyholders via phone, email, or chat.
- Assist clients with policy inquiries, claims processing, and general account information.
- Maintain accurate records of customer interactions in our database.
- Collaborate with internal departments to resolve complex client issues efficiently. Who You Are
- Excellent communication skills (verbal and written).
- A problem-solver with a patient and positive attitude.
- Ability to work in a fast-paced, rotational shift environment.
- Reliable, punctual, and committed to providing excellent service.
- Previous experience in customer service or the insurance industry is a plus, but not mandatory. Interested in joining our team?
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