Cash Collection Specialist
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- Management of a centralized mailbox, assigning inbound customer queries
- Once logged, prioritize customer queries
- Investigate customer queries by liaising with internal departments by both phone and email, to understand the issue.
- Uphold or credit the charge in the rental system
- Respond directly to the corporate customer or via the credit control team
- Building a rapport with the customer and credit control team
- Identifying root causes and putting in preventative measures where applicable
- Liaise with the data loading KEY SKILLS
- Fluency in Italian (mandatory) and good command of English;
- Ability to reconcile high volume transactions;
- Good analytical skills;
- Professional manner and highly organized;
- Ability to multitask;
- High standard of numeracy, accuracy and attention to detail;
- Ability to work on yourown initiative, prioritizing your own work;
- Excel advanced orintermediate skills;
- MS access knowledge. OFFER
- Opportunity to work in a reference company in its sector;
- Salary conditionscompatible with professional experience;
- Dynamic and versatile work environment;
- Work contract with our client;
- Initial and continuous training. Location Paço de Arcos, Oeiras
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