(Dutch) Customer Experience Specialist
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- Online chatting, e-mailing, and handling incoming customer requests and calls, accordingly assigned;
- Recognizing the client's issue and resolving it through investigation;
- Keeping a record of every action and classifying situations and potential faults;
Requirements:
- Fluency in Dutch and English, with strong communication skills;
- Ability to handle customer inquiries and provide timely information;
- Excellent problem-solving abilities in a fast-paced environment;
- Collaborative mindset and willingness to support colleagues;
- Flexibility, high organization skills, and management of workload efficiently;
- Cultural sensitivity and understanding of diverse markets.
- Relocation support covered by the company;
- Housing provided: a room in a shared corporate apartment;
- Competitive salary with monthly and yearly bonuses;
- Comfortable office space with free snacks and beverages;
- Growth & Learning opportunities within the company
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