IT Technical Support

2 semanas atrás

Lisboa, Portugal Randstad Portugal Tempo inteiro

We are looking for a skilled and proactive IT Technical Support Specialist to join our client's team in Lisbon.

Responsibilities:

- Work closely with stakeholders to understand business processes, challenges, and requirements
- Monitor and maintain critical IT systems, applications, and infrastructure to ensure high availability, performance, and reliability
- Diagnose, troubleshoot, and resolve technical issues related to hardware, software, and network systems
- Provide Tier 2/3 support to internal teams or end-users, escalating complex issues when necessary
- Perform routine maintenance tasks, including system updates, backups, and security checks
- Document incidents, problems, and solutions to build a robust knowledge base

Skills:

- Understanding of IT infrastructure, including servers, networks, and cloud technologies
- Experience with relational database management and querying
- Familiarity with operating systems (Windows, Linux)
- Shell batch scripting (Bash and/or Powershell)
- Fluent level of English

Offer:

- Competitive salary and benefits
- Direct contract with the client
- An innovative and collaborative work environment
- Opportunities for professional growth and development
- Challenging and impactful projects
- Appropriate equipment for performing tasks

Seniority level

- Seniority level

Associate

Employment type

- Employment type

Full-time

Job function

- Job function

Information Technology
- Industries

IT Services and IT Consulting and Human Resources Services

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