General Manager
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Location:
Sintra, Portugal
Salary:
€100,000 gross per year + bonus + car Start: ASAP We are seeking an exceptional General Manager to lead the opening and further operation of a newly launched luxury lifestyle hotel in Sintra. As General Manager, you will be the strategic leader of this extraordinary property, responsible for delivering an unparalleled guest experience, driving commercial success, and fostering strong relationships with owners, brand partners, and the team. You will oversee all hotel operations, including Front Office, Housekeeping, Food & Beverage, People & Culture, Finance, Sales, Marketing, Revenue, Reservations, and Maintenance. Working closely with the Director of Sales & Marketing, Operations Manager, and department heads, you will develop and implement the hotel's commercial and operational strategy, ensuring the property meets and exceeds brand standards, financial targets, and guest expectations. Candidate Profile:
- 5+ years of progressive leadership experience in the luxury hotel industry, as a General Manager of a five-star lifestyle property.
- International experience with branded properties.
- Local Portuguese market knowledge and language proficiency: fluency in English and Portuguese required.
- A strong commercial focus, with the ability to sell the lifestyle experience and drive revenue growth.
- Proven business acumen, including financial and analytical skills (P&L analysis, budgeting, forecasting).
- A track record of building strong relationships with owners, brand representatives, operators, and teams.
- Experience in revenue management, e-commerce, and sales strategies.
- Demonstrated ability to build and lead high-performance teams, fostering a culture of excellence, engagement, and collaboration.
- Exceptional communication, coaching, mentoring, negotiation, and mediation skills.
- Change management expertise, with the ability to initiate, support, and accelerate organizational change.
- Resilience and adaptability, with a proven ability to deliver results under challenging conditions.
Key Responsibilities
- Experience in evaluating business trends and developing new operational programs and strategies to enhance performance.
- Proactive risk management, with the ability to develop strategies to mitigate business challenges.
- Flexibility to work varied hours, including weekends, evenings, and holidays, with minimal international travel required.
What We offer
- Exclusive employee discounts with leading hotel brands.
- Reward & Celebration program.
- Training and development opportunities in a fast-growing, international hotel management company.
- The chance to shape a landmark luxury property from its opening, setting new standards in hospitality.
Location:
Sintra, Portugal
Salary:
€100,000 gross per year + bonus + car Start: ASAP
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