Remote German-Speaking Customer Service Representative
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- Handle inbound customer queries via phone, email, and chat.
- Provide high-quality service, ensuring customer satisfaction.
- Process bookings and sales, assist with troubleshooting and problem resolution.
- Maintain a keen attention to detail, managing multiple tasks efficiently. Shift Schedule
- Monday to Friday: 08:00h
- 18:00h
- Saturday & Sunday: 08:00h
- 17:00h
- Occasionally, availability until 19:00h
- Two rotating days off per week Requirements
- Fluent German (C2 and higher)
- Previous customer service experience (contact center or similar).
- Digital literacy and problem-solving skills.
- Strong verbal and written communication skills in German.
- Multitasking ability and high attention to detail.
- EU member state passport/valid residence permit for Portugal/certificate of temporary protection for refugees (a MUST) Salary & Benefits
- EUR 1,100/month (14-month payment structure)
- Sales bonus potential up to EUR 120.00
- Full remote work, including initial paid training period
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