Outbound Sales Representative
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Location:
Lisbon
- Roma/Areeiro (100% Onsite) About VikingCloud VikingCloud delivers cybersecurity and compliance solutions that simply work. Our expert-led approach combines proven technology and AI-driven insights with dedicated support—keeping businesses secure, audit-ready, and uninterrupted. VikingCloud is trusted by over 4 million business locations in 70+ countries to stop threats before they stop business, so they can work on what matters most. For more information, visit www.vikingcloud.com and follow us at www.linkedin.com Responsibilities
- Conduct outbound calls to customers to proactively address their needs, promote relevant solutions, and identify business opportunities.
- Provide outstanding customer service in every interaction.
- Collaborate effectively with the team, aligned with company goals.
- Meet daily, weekly, and monthly KPIs to support customer needs.
- Contribute to the team’s efforts in growing the business.
- Recognize chances to recommend and upsell security and compliance products based on customer profiles. Qualifications
- Minimum
education:
High school diploma or equivalent.
- 1+ years of experience in a customer support role, preferably in a call center
- 1+ years of proven experience in sales, preferably in remote or virtual environments
- Fluency in English, C1 level.
- Proficiency in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
- Team player with a positive attitude, that enjoys sales and customer service
- Attentive listener with clear and confident communication
- Professional phone presence and soft skills
- Detail-oriented and able to handle multiple tasks
- Solid decision-making and problem-solving abilities
- Available to work flexible shifts while displaying impeccable schedule adherence We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, political affiliation or opinion, medical condition, status as a veteran, and/or any other federal, state, or local protected class. Information that VikingCloud maintains on its candidates is captured in the Candidate Privacy Notice.
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