Dutch + English Customer Support Associate Lisbon, Portugal
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Location:
Lisbon, Portugal Contract Type: Full-time
Salary:
1100 per 14 months Additional Bonus: 100 per 11 months (Complexity Bonus) Why Lisbon? Imagine starting your mornings in a city filled with sunlight, pastel-colored buildings, ocean views, and a relaxed lifestyle. Lisbon offers a unique blend of history, modern infrastructure, affordability, and culture. With mild winters, vibrant neighborhoods, and easy access to beaches and historic sites, Lisbon is an inspiring place to live and work. Role Overview You will support customers by providing accurate information, assisting with inquiries, and ensuring a seamless and professional service experience. You will join a multicultural, dynamic team representing a globally recognized company known for quality and innovation. Working Model and Schedule This position is on-site. Monday to Saturday (including bank holidays): 08:00 AM 06:00 PM (Portuguese time) Days Off: Sunday and one rotational day Requirements
- Dutch C1 minimum
- English B1-B2 minimum
- EU citizenship or valid Portuguese work permit
What We Offer
- Competitive salary
- Complexity bonus
- Stable, international work environment Important Note:All extra bonuses may be withheld in cases of contract breaches such as absenteeism, persistent lateness, disciplinary issues, inappropriate behavior, underperformance, and similar situations.
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