Senior VIP Support Concierge | Premium Client Advocate
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Uber is seeking a Senior Support Specialist in Lisbon to deliver premium, white-glove support for high-value clients, service partners, and executives. You will own issues end-to-end, coordinate across Care, Operations, and Tech, and maintain a hospitality-first approach. Requirements include 1+ year in customer care or escalations, and professional English and Spanish (B2–C1). The role emphasizes empathy, judgment, and proactive problem-solving in a fast-moving environment.