Dutch speaking Customer Support Specialist for Lisbon
Há 4 dias
Position: Customer Support Specialist Location: Lisbon, Portugal Employment type: Full-timeDUTIES AND RESPONSIBILITIES: Assist customers of a video streaming platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat) Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits Use cheat sheets, guides and protocols provided during the training Ensure customer satisfaction and provide professional customer support Identify when the issue should be re-assigned to another department Collaborate with other agents or teams in case of more complex cases Document each action taken in a CRM system in detail REQUIREMENTS: Native/near native of Dutch/Flemish language, both oral and written. Fluent in English (at least B2 level) At least one year of proven customer communication experience (E-mail & Phone) Ability to cover 3 day shifts rotation including weekends Accurate, efficient, and respectful communication manner Problem-solving and critical thinking skills A resourceful and stress-resilient personality that can adapt and remain calm in all situations Social Media Savviness Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) BENEFITS: Lunch vouchers Shifts 5 times a week covering line operating hours from Monday to Sunday 7 AM - 7 PM (two consecutive days off) Transportation vouchers Life insurance, health insurance Dynamic and creative team with a positive and friendly atmosphere Guidance and tools to reach your full potential Relocation support
-
Lisbon Dutch-Speaking Customer Support Pro
4 semanas atrás
Lisboa, Portugal Cbtalents Tempo inteiroA leading global insurance company is seeking a Dutch-Speaking Customer Support Specialist in Lisbon. This role involves assisting Dutch-speaking clients with inquiries regarding their insurance policies and ensuring high customer satisfaction. The ideal candidate must be fluent in Dutch and have advanced English skills. The position offers a salary of...
-
Dutch Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAn international customer service provider is seeking Dutch-speaking Customer Support Specialists to join their team in Lisbon. This role offers exceptional relocation support, including permanent accommodation and flight reimbursement. Ideal candidates are fluent in Dutch, possess strong communication skills, and have a positive, customer-oriented mindset....
-
Lisboa, Portugal Cbtalents Tempo inteiroJoin our international team in Lisbon and be the voice of our leading global insurance company We are seeking a dedicated and enthusiastic individual to provide exceptional support to our Dutch-speaking clients. About the Role As a Dutch-Speaking Customer Support Specialist, you will be the primary point of contact for our policyholders in the Dutch market....
-
Dutch-Speaking Customer Support Specialist
1 semana atrás
Lisboa, Portugal Cbtalents Tempo inteiroJoin our international team in Lisbon and be the voice of our leading global insurance company! We are seeking a dedicated and enthusiastic individual to provide exceptional support to our Dutch-speaking clients. About the Role As a Dutch-Speaking Customer Support Specialist, you will be the primary point of contact for our policyholders in the Dutch...
-
Dutch-Speaking Customer Support – On-site in Lisbon
2 semanas atrás
Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiroA global customer service company in Lisbon is seeking a Dutch-Speaking Customer Support Specialist for an on-site role. This position involves supporting customers through various communication channels, ensuring a high level of satisfaction while following structured procedures. Candidates should be fluent in Dutch and possess strong communication skills,...
-
Dutch-speaking Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Hr4All Tempo inteiro**Location**: Lisbon, Portugal (On-site) **Languages**: Dutch (C2/Native) + English (B2+) **Schedule**: Full-time | Rotational shifts (Mon-Sun, 24/7 depending on project) About the role We’re hiring **Dutch-speaking Customer Support Specialists** to join an international customer experience team in Lisbon. You’ll support customers across one of several...
-
Dutch-Speaking Customer Support in Lisbon — Growth
4 semanas atrás
Lisboa, Portugal Global People Sphere Tempo inteiroA leading global company seeks a Dutch-Speaking Customer Support Specialist to join their energetic team in Lisbon. The role involves providing top-notch customer service via phone, email, and chat, ensuring a positive experience for clients. Candidates should be fluent in Dutch and have strong English skills, along with excellent communication and...
-
Lisboa, Portugal Savior Artigos Texteis Lda Tempo inteiroAre you a fluent Dutch speaker looking to build a stable and international career in Portugal? We are currently hiring Dutch-Speaking Customer Support Specialists to join a well-established global project based on-site in Lisbon. In this role, you will support customers through multiple communication channels, handle inquiries professionally, and ensure a...
-
Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroJoin our international team in Lisbon and be the voice of our leading global insurance company We are seeking a dedicated and enthusiastic individual to provide exceptional support to our Dutch-speaking clients. About the Role As a Dutch-Speaking Customer Support Specialist, you will be the primary point of contact for our policyholders in the Dutch market....
-
Dutch-Speaking Customer Support Specialist – On-site
3 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you a fluent Dutch speaker looking to build a stable and international career in Portugal? We are currently hiring Dutch‑Speaking Customer Support Specialists to join a well‑established global project based on‑site in Lisbon. In this role, you will support customers through multiple communication channels, handle inquiries professionally, and...
