General Manager – Pre-Opening

1 semana atrás


Porto, Porto, Portugal Bohopo Group Tempo inteiro

About the Role: A European Real Estate and Hospitality organization active in Greece, Belgium, Portugal, and Milan, owning boutique hotels, is seeking a General Manager to lead the pre-opening and operations of its boutique hotel in Porto .

This role requires close collaboration with the organization's owners and leadership team. The ideal candidate will shape the hotel's identity, define supplier partnerships, oversee pre-opening logistics, and ensure a seamless operational launch. A luxury hospitality background , strategic mindset, and passion for exceptional guest experiences are essential.

Key Responsibilities:

Pre-Opening & Concept Development:
  • Identify and select key suppliers, service providers, and strategic partners (FF&E, OS&E, F&B, spa, and amenities).
  • Develop the service philosophy and standard operating procedures (SOPs) to reflect a world-class guest experience.
Operational Setup & Compliance:
  • Oversee the selection and implementation of PMS, channel managers, reputation management, and revenue systems.
  • Ensure compliance with fire safety regulations, operating licenses, and municipal requirements.
  • Monitor the procurement and delivery of all furniture, fixtures, and equipment (FF&E) and operating supplies (OS&E).
Human Resources & Team Building:
  • Lead the recruitment of key positions, including department heads and frontline staff.
  • Design and implement training programs to uphold luxury service standards.
  • Foster a high-performance culture focused on excellence, guest satisfaction, and operational efficiency.
Sales, Marketing & PR Strategy:
  • Develop and execute pre-opening marketing strategies, including collaborations with PR agencies, media, influencers, and luxury travel advisors.
  • Develop partnerships with local businesses and cultural institutions to elevate brand presence.

Requirements:

  • Proven experience in luxury hospitality management.
  • Knowledge of hotel licensing, compliance, and regulatory requirements in Porto.
  • Exceptional leadership, communication, and problem-solving skills.
  • Fluent in English and Portuguese (additional languages are a plus).

Why Join Us?

  • Be part of a flagship luxury project in Porto, shaping its identity from the ground up.
  • Work in a dynamic, creative, and entrepreneurial environment.
  • Competitive salary.
  • Excellent job growth prospect within a fast-paced growing organization, with potentially assuming a Hotel Operations role on a pan-European level.
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