Application Support Engineer

2 semanas atrás


lisboa, Portugal Hexa Consulting Tempo inteiro

At Hexa Consulting, we want to spread transparency and enable diverse tech careers. Based in Portugal, we can answer the increasing demand in the IT sector. Our mission is to build strong relationships, be a leading partner through a differentiated approach in IT consulting, and contribute to the professional and personal development of our team. We work with Nearshore projects, TM & Project Development, Service & Service Management, and Tech Academies. Hexa Consulting is looking for an Application Support Engineer to join our team and provide technical support and issue resolution across complex environments for our clients. What we're looking for: 3+ years of experience in Application Support or Production Support roles Strong experience with SQL, Oracle, and MySQL for troubleshooting and data analysis Comfortable working in Windows, Linux, Unix, and RedHat environments Experience in monitoring application performance and investigating incidents and root causes Ability to troubleshoot middleware, databases, logs, services, and integration points Knowledge of scripting (Bash, PowerShell, etc.) is a plus Familiarity with ITIL practices (incident, problem, change management) is a plus Strong communication skills to interface with development teams, users, and infrastructure teams Fluency in Portuguese and English Location: Lisbon Why Hexa Consulting? Friendly and fast-paced culture Opportunity to work on critical application environments for our clients Transparent communication and support from our team Competitive compensation package


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