B2C Operations Customer Expert I

1 semana atrás

Lisboa, Portugal CBT Tempo inteiro

Job Title: B2C Operations Customer Expert I (Italian Market) Start Date: 13/01/2026 Location: Lisbon, Portugal Work Model: Onsite, Full-time Join a major Swiss telecom project supporting B2C customers with mobile, internet, and related services. Ideal for candidates who enjoy customer interaction, problemsolving, and a dynamic environment. Key Responsibilities Handle inbound calls in Italian Support with device issues, subscriptions, billing, and services Provide empathetic, efficient customer service Identify opportunities to promote relevant products Ensure a professional, positive customer experience Requirements Fluent Italian Customer service experience preferred Strong communication and interpersonal skills Energetic, proactive, salesminded Comfortable in fastpaced environments Training 15 working days, 8h/day (start 08:3009:30) Includes systems, products/services, phone support, and practice Paid only if completed; no contract during training Working Hours 40h/week, rotating shifts MonSun (06:0022:00) 1h lunch break Portuguese public holidays (comp day if worked) Benefits Up to 20 vacation days first year (proportional); 22 thereafter Holiday & Christmas allowances (proportional) Optional company apartment for 14 months if living 100+ km away (incl. utilities; no pets) Compensation Examples With apartment: approx. 1,251.83/month Without apartment: approx. 1,050/month Training Allowance Weekly 92.80 gross / daily 18.56 gross Contract Selection Agreement at training start 12month Uncertain Term contract after training Permanent after 2 years Health insurance from day one Meal card (taxexempt), 11% social security, trial period 1 month

  • B2C Operations Customer Expert I

    2 semanas atrás

    Lisboa, Lisboa, Portugal CBTalents Tempo inteiro 40 000 € - 60 000 € por ano

    Job Title: B2C Operations Customer Expert I (Italian Market)Start Date: 13/01/2026Location: Lisbon, PortugalWork Model: Onsite, Full-timeJoin a major Swiss telecom project supporting B2C customers with mobile, internet, and related services. Ideal for candidates who enjoy customer interaction, problemsolving, and a dynamic environment.Key...

  • B2C Operations Customer Expert I

    1 semana atrás

    Lisboa, Lisboa, Portugal CBT Tempo inteiro

    Job Title: B2C Operations Customer Expert I (Italian Market) Start Date: 13/01/2026 Location: Lisbon, Portugal Work Model: Onsite, Full-time Join a major Swiss telecom project supporting B2C customers with mobile, internet, and related services. Ideal for candidates who enjoy customer interaction, problemsolving, and a dynamic environment. Key...

  • B2C Operations Customer Expert I Italian Market

    1 semana atrás

    Lisboa, Portugal CBTalents.org Tempo inteiro

    B2C Operations Customer Expert I Italian Market Job Title: B2C Operations Customer Expert I (Italian Market) Location: Lisbon, Portugal Start Date: 13/01/2026 Work Model: Onsite Employment Type: Full time Overview Join a major Swiss telecommunications project supporting private (B2C) customers with mobile communication, internet, and related services....

  • B2C Operations Customer Expert – Italian Market

    Há 23 horas

    Lisboa, Portugal CBT Tempo inteiro

    B2C Operations Customer Expert – Italian Market Lisbon, Portugal Start Date: 13 January 2026 Full-time | Rotational Shifts About the Role We are looking for an Italian-speaking B2C Operations Customer Expert to provide high-quality customer support for private customers. You will handle inbound calls related to subscriptions, billing, devices, and general...

  • B2C Operations Customer Expert I Italian Market

    2 semanas atrás

    Lisboa, Portugal CBT Tempo inteiro

    Job Title: B2C Operations Customer Expert I (Italian Market) Start Date: Location: Lisbon, Portugal Work Model: Onsite Employment Type: Fulltime Overview You will join a major Swiss telecommunications project supporting private (B2C) customers with mobile communication, internet, and related services. This role is ideal for candidates who enjoy customer...

  • B2C Operations Customer Expert I Italian Market

    1 semana atrás

    Lisboa, Portugal CBTalents Tempo inteiro

    Job Title: B2C Operations Customer Expert I (Italian Market) Start Date: Location: Lisbon, Portugal Work Model: Onsite Employment Type: Fulltime OverviewYou will join a major Swiss telecommunications project supporting private (B2C) customers with mobile communication, internet, and related services. This role is ideal for candidates who enjoy customer...

  • B2C Operations Customer Expert I Italian Market

    2 semanas atrás

    Lisboa, Lisboa, Portugal CBT Tempo inteiro 24 000 € - 40 000 € por ano

    Job Title: B2C Operations Customer Expert I (Italian Market) Start Date: Location: Lisbon, Portugal Work Model: Onsite Employment Type: Fulltime Overview You will join a major Swiss telecommunications project supporting private (B2C) customers with mobile communication, internet, and related services. This role is ideal for candidates who enjoy customer...

  • B2C Operations Customer Expert – Italian Market

    1 dia atrás

    Lisboa, Lisboa, Portugal CBT Tempo inteiro

    B2C Operations Customer Expert – Italian Market Lisbon, Portugal Start Date: 13 January 2026 Full-time | Rotational Shifts About the Role We are looking for an Italian-speaking B2C Operations Customer Expert to provide high-quality customer support for private customers. You will handle inbound calls related to subscriptions, billing, devices, and...

  • B2C Operations Customer Expert – Italian Market

    1 dia atrás

    Lisboa, Lisboa, Portugal CBTalents Tempo inteiro

    Lisbon, PortugalStart Date:13 January 2026Full-time | Rotational ShiftsAbout The RoleWe are looking for anItalian-speaking B2C Operations Customer Expertto provide high-quality customer support for private customers. You will handle inbound calls related to subscriptions, billing, devices, and general inquiries, ensuring a warm, professional, and...

  • Operations Customer Expert- Marketing Expert

    Há 23 horas

    Lisboa, Portugal Cross Border Talents Tempo inteiro

    Operations Customer Expert I Marketing Expert (Italian Market) Location: Lisbon, onsite Start date: March 20, 2025Contract: Fixed-term (6-month), with potential for extensionWorking Hours: 40 Hours per week (8 hours per day with anadditional lunch break hour) on a rotational shiftpattern, Monday to Friday, from 8:00am to 17:00. We are seeking a passionate...