ATTENTION Français

Project details: Start date: 30.10 Work in our modern office in Lisbon, Parque das Nações You will assist French - Speaking travelers with bookings, provide travel guidance, and offer general support, ensuring a smooth and enjoyable journey Recruitment & hiring process 100% online This role is support for a top European low-cost airline connecting destinations across Europe, North Africa, and the Middle East. Known for affordable fares, flexible travel options, and reliable service, the airline serves both leisure and business passengers. Perfect opportunity for candidates passionate about travel and eager to join an airline in a customer-focused role Your responsibilities: Support French - Speaking customers via phone, email, and chat Manage bookings: create, change, or cancel reservations Handle complaints and sensitive cases Process tickets and back-office tasks Give clear information and helpful solutions Our expectations: You speak French in proficiency (min C1) You speak Fluent English (at least B2) You are self-motivated, and you like to work in the team You are looking for an energetic environment Main duties: Starting date: 16.10 Full time employment, 6 months fixed-term renewable contract Private Health insurance with a dental plan Work in our modern office in Lisbon, Parque das Nações Training is provided at the beginning of the work Recruitment & hiring process is 100% online Working schedule: Monday - Sunday 8:00-21:00 (40h per week, 5days per week) Competitive salary and remuneration system(incl. Meal allowance) Basic salary:900€ gross per month 2 extra salaries per year Fixed project bonus: 80€ gross/month meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card) Transport allowance - 20 €/month Apply today and Change your career with GentleWay Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly *By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job service client compagnie aérienne, support client francophone, emploi à Lisbonne, travail en bureau, service client en français, conseiller clientèle francophone, emploi service client aviation, poste francophone Portugal, support aérien francophone, emploi à temps plein Lisbonne, atendimento ao cliente companhia aérea, apoio ao cliente em francês, trabalho em escritório Lisboa, assistente de clientes francófono, emprego presencial Lisboa, serviço ao cliente francófono, vaga para falante de francês, emprego em companhia aérea, trabalho full-time Lisboa, atendimento presencial, French-speaking customer support, French airline job, customer service in French, office-based job Lisbon, French-speaking advisor, airline customer support, French speaker Portugal, aviation customer service, full-time office job Lisbon, customer care French, Lisbon office position, bilingual French customer support, travel industry job Lisbon. Type d'emploi : Temps plein Rémunération : à partir de 1 044,00€ par mois Question(s) de présélection: Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here: Your current location: When is the closest possible date to start for you? Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.). Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here: This offer is related to our client Concentrix (formerly Webhelp) Portugal. Are you okay with continuing with your application? Is French your native language? Are you ready to work in our Office in Lisbon Oriente area? Do you speak English at working proficiency level (min. B2)? Formation: High school or equivalent (Requis) Langue: français min C2 (Requis) anglais min B2 (Optionnel)