Retail Media Manager

About Darkroom Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients. Our team has been responsible for billions of dollars in trackable revenue across the various e-commerce marketplace, direct-to-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability. What started as a boutique design agency evolved into one of the fastest-growing private companies in America (Inc. 5000), one of the most successful results-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders' contribution in Marketing & Advertising (Forbes). About the Role Darkroom is looking for an experienced Retail Media Manager to lead advertising strategy and execution across Amazon (and eventually Walmart and other marketplaces). This is a client-facing role where you'll serve as a trusted strategic partner and the primary point of contact for your accounts. You'll be responsible for managing day-to-day campaign performance, providing insight-driven recommendations, and driving measurable growth for our clients. This position requires deep technical fluency with Amazon Ads, strong communication skills, and the ability to think both strategically and analytically. Location: Remote – supporting EST timezone (open to candidates based in Central & South America, and India) What you'll do: Develop and execute full-funnel Amazon advertising strategies (Sponsored Products, Sponsored Brands, Sponsored Display) with a focus on ROAS, TACoS, and profitability based on client goals and sales targets. Perform daily and weekly analysis of campaign performance; flag issues early and make proactive optimizations. Build, maintain, and present campaign performance dashboards and reports with clear takeaways and action steps. Conduct competitive audits, category research, and translate macro trends into actionable client strategies. Act as the lead contact for client relationships—owning strategy, campaign execution, and performance conversations. Lead monthly or weekly client calls and performance reviews, driving discussions around investment levels, media strategy, KPIs, and growth opportunities. Communicate technical performance data and marketing metrics to clients in a clear, confident, and structured manner—translating insights into actionable business recommendations. Collaborate with internal teams (Creative and Marketplace Strategy) to ensure cohesive execution across advertising, PDP optimization, and promotions. Stay up to date with Amazon platform changes and retail media innovation; proactively communicate impacts and opportunities to clients. You should apply if this sounds like you: Minimum 3 years of experience managing Amazon Ads with a proven track record of driving growth through paid media. Hands-on experience in client-facing