Salesforce Business Analyst

Há 3 dias

lisboa, distrito de lisboa, Portugal team.it Tempo integral

We want to do things differently, focusing on what truly matters. We return to our roots with a sustainable corporate strategy at our core. Work-life balance, beginner's mind, and community involvement are our identity and our starting point for this journey.

Salesforce Business Analyst - Is that you? Key Responsibilities

Gather, analyze, and document business requirements from Sales, Marketing, and Customer Success stakeholders.

Translate business needs into clear functional specifications and user stories for technical teams.

Support the design, optimization, and digital transformation of commercial and sales processes.

Facilitate workshops, discovery sessions, and solution design discussions with cross-functional teams.

Configure and customize standard

Salesforce Sales Cloud

functionalities to meet business requirements.

Coordinate User Acceptance Testing (UAT), validate delivered solutions, and ensure business readiness.

Create functional documentation, process flows, user guides, and support continuous improvement initiatives within Salesforce.

Required Skills & Experience

4+ years of experience as a

Salesforce Consultant

or

Salesforce Business Analyst .

Proven experience delivering

Salesforce Sales Cloud

implementation or enhancement projects.

Strong knowledge of

Lead Management ,

Opportunity Management ,