Polish Social Media Customer Delight
Há 6 dias
speakit
Location:Lisbon, Portugal
Job Category:Other
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EU work permit required:Yes
Job Reference:d8f541b692aa
Job Views:33
Posted:Expiry Date:
Job Description:
Are you looking for a new job opportunity abroad in one of the best capitals in Europe?
Our international client is looking for Polish speakers to join their team in Sunny Lisbon This is to work for a very well-known national airline company providing support for the Polish market.
Responsibilities:
- Provide support to small and medium-sized businesses (SMBs) across multiple channels – chat (live channel), email, and phone.
- Outbound calls are mandatory for emails and highly recommended for chat, to ensure the query has been solved in a timely manner, both in Polish and English.
- Provide pre- and post-sales support for all self-service products.
- Provide product and tool support to improve clients' experience.
- Identify trends and solve problems facing multiple SMB clients.
Requirements:
- Native level of Polish, fluent level of English.
- Previous experience in Customer Service.
- Ability to work under pressure.
- Good team player.
- Ability to meet deadlines.
- Refund of the initial flight ticket after 6 months.
- Accommodation provided by the company in shared apartment (bedroom for yourself).
- Expenses paid by the company (water, electricity, internet, and cleaning services).
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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