German-Speaking Customer Service

Há 14 horas

viseu, Portugal Tropical Marine Centre Ltd. Tempo integral

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Responsibilities

Assisting customers with their orders and inquiries across Europe
Providing excellent customer support via phone and email
Resolving issues with professionalism and efficiency
Maintaining strong relationships with our clients and partners
Working closely with the global Sales team to meet financial targets in terms of sales and profitability
Helping to promote sales, control costs, retain and attract new customers , and develop new business opportunities
Supporting online sales activities, including capturing orders and stimulating sales through deals and online incentives
Occasionally traveling to Germany and other European countries for customer visits
This role is predominantly sales and customer service focused , but we’re looking for a hands‑on team player who is happy to jump in and support the business wherever needed.

What We're Looking For

Fluent in German and English (spoken and written)
Experience in customer service, sales support, or client relations
Strong communication and problem‑solving skills
Ability to manage inquiries with a professional and customer‑focused approach
Willingness to travel internationally for customer visits
Attention to detail and ability to multitask
Experience in the aquarium or pet industry is a plus – but full training will be provided

Benefits

If you’re a customer service professional with German language skills and a passion for helping clients , we’d love to hear from you