Gaming support specialist

4 semanas atrás


Lisbon, Portugal Blu Selection Tempo inteiro
Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Gaming Support Specialist Team in Lisbon Your responsibilities and impact as a Gaming Support Specialist will be: Providing support to customers by responding to inbound requests and document relevant case information Assisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channels Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications, and interests you need to succeed in this role: Is technical support a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job.
Whatever your profile and experience is, you will have the opportunity to make a difference A good level of German and English Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed in your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required) What’s in it for you? Type of contract: one year contract, renewable every year Paid training (1 - 4  weeks) Working hours: full time (40 h/week; 5 days/ week) on fixed shifts (Mo -Fr 8am  - 5pm) Salary conditions – 2 options 1. Including free accommodation (shared flat, all bills included): 1,133 € gross/month 2. Excluding accommodation: 1,500 € gross/month For international candidates: Airport pick-up and administrative support for your integration in Portugal Subsequent reimbursement of flight costs Free annual flight home Accommodation in a room in a shared flat in Lisbon Free Portuguese language courses, water sports activities, soft trekking and much more Real career opportunities in different career paths Private health insurance included from the first day of contract signature

  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you looking for a job in an international environment that will support your professional and personal development in one of the most beautiful cities in Europe? Then let's join the Gaming Support Specialist Team in Lisbon!Your responsibilities and impact as a Gaming Support Specialist will be:Providing support to customers by responding to inbound...


  • Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience to work in Lisbon, Portugal for a role as a Gaming...


  • Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International HR SaaS Consultant company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience to work in Lisbon, Portugal for a role as a...


  • Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience to work in Lisbon, Portugal for a role as a Gaming Support...

  • Gaming Support

    4 meses atrás


    Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries!The Role You will be responsible for : Escalating technical issues to the relevant parties...

  • Gaming Support

    4 meses atrás


    Lisbon, Portugal Snaphunt Tempo inteiro

    The OfferJoin a well known brand within GamingExcellent career development opportunitiesThe Job You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage of...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you a gaming enthusiast? Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? Your responsibilities and impact as a Technical Support Agent will be: Consulting for the purchase of gamer-related products Assistance for customers through telephone,...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you a gaming enthusiast? Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? Your responsibilities and impact as a Technical Support Agent will be:Consulting for the purchase of gamer-related productsAssistance for customers through telephone,...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll do Provide customer inquiries with timely and accurate responses, providing first contact resolution and representing Customer Service for Gaming; Take personal ownership of customer requests and maintain accountability for follow-through; Provide exceptional customer experiences that meet or exceed departmental goals as measured through customer...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doProvide customer inquiries with timely and accurate responses, providing first contact resolution and representing Customer Service for Gaming;Take personal ownership of customer requests and maintain accountability for follow-through;Provide exceptional customer experiences that meet or exceed departmental goals as measured through customer...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Konecta Portugal Tempo inteiro

    Description Role DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you a Super Mario Bros nostalgic? This gaming and interactive entertainment worldwide leader is looking for candidate to join their international team in Lisbon. Mario, Donkey Kong, Metroid, Zelda and Pokémon will be part of your day to day job! Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are...


  • Lisbon, Portugal BlueThrone Tempo inteiro

    Monetization Manager - Gaming / MobileFirst things first, if you are looking for a fully remote role with flexible hours, unlimited time off, and are based somewhere in Europe or Asia, read on. About BlueThroneOur Expertise: We specialise in turning underperforming apps into market leaders, with over 50 million downloads.Our Mission: Elevate iOS and Android...

  • Monetization Manager

    1 semana atrás


    Lisbon, Portugal BlueThrone Tempo inteiro

    Monetization Manager - Gaming / MobileFirst things first, if you are looking for a fully remote role with flexible hours, unlimited time off, and are based somewhere in Europe or Asia, read on. About BlueThroneOur Expertise: We specialise in turning underperforming apps into market leaders, with over 50 million downloads.Our Mission: Elevate iOS and Android...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Technical Support Agent will be:Consulting for the purchase of gamer-related productsAssistance for customers through telephone, email, and live chat channelsOffering expert technical support services;Guiding users in utilizing their products, including software installation and device synchronizationDelivering...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Service Agent will be: Operating an excellent customer management Being the point of contact of users and help them have a great gaming experience via phone, email or social media Providing assistance with specific questions about the product Consulting for the purchase of gamer-related products Skills,...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as a Customer Service Agent will be:Operating an excellent customer managementBeing the point of contact of users and help them have a great gaming experience via phone, email or social mediaProviding assistance with specific questions about the productConsulting for the purchase of gamer-related productsSkills,...


  • Lisbon, Portugal Atlean World Tempo inteiro

    Atlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience from Lisbon, Portugal for a role as an Account Support...