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Position: Italian-speaking Customer Service RepresentativeLocation: Remote from PortugalStart Date: FlexibleWork Model: Fully Remote About the Role Are you passionate about helping others and creating meaningful customer experiences all from the comfort of your home? Join a multinational company recognized for its inclusive culture, growth opportunities, and modern work approach. As an Italian-speaking Customer Service Representative, youll support one of the worlds top international brands, ensuring every customer interaction is handled with care, empathy, and professionalism. What Youll Do Communicate with Italian-speaking customers via phone, email, and chat.

Handle inquiries, solve issues, and provide clear, accurate information. Guide users through processes and ensure customer satisfaction. Collaborate with cross-functional teams to improve customer experience. Maintain service quality and meet performance targets.

What Were Looking For Language Skills: Native or C2 level of Italian + B1/B2 level of English. Strong communication and interpersonal skills. A genuine passion for customer satisfaction and problem-solving. Self-motivated and comfortable working remotely.

Previous customer service or hospitality experience is a plus but not mandatory Whats in It for You Competitive Salary Package aligned with market standards. Health Insurance private coverage for your security and well-being. Meal Allowance daily meal support provided. Relocation Package including flight and accommodation support for candidates moving from abroad.

Training & Career Development structured onboarding and real growth opportunities. Modern Remote Culture multicultural teams, digital collaboration, and a supportive environment.