Head Of Retention

Company Description AUTODOC is the largest and fastest-growing auto parts ecommerce platform in Europe. Present across 27 countries with over 5,500 employees, AUTODOC generated revenue of over €1.5 billion in 2024, supplying more than 8.4 million active customers with its 6.6 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride Job Description Job Overview AUTODOC is Europe's leading online retailer for automotive parts and accessories. We're looking for a Group Product Manager to lead our Search & Discovery domain — a core strategic area that includes Vehicle identification, Search, Catalog, Filters, Sorting and Recommendations.. You will manage and mentor a team of product managers and collaborate with engineering, data science, UX, and marketing to deliver intelligent, easy and intuitive search and discovery experiences. This role has a direct impact on business-critical KPIs. You will also help drive AI innovation across discovery surfaces. Key Responsibilities Domain Leadership Own and evolve the product vision and strategy for the Search & Discovery domain, aligned with AUTODOC's business and customer goals. Lead and support a team of PMs across different product verticals: vehicle fitment selectors, search engine, filters, recommendation systems,, etc. Drive the domain in strategic planning, OKRs, and cross-functional and cross-domain collaboration. Product Execution Prioritise and sequence initiatives based on impact, effort, and interdependencies. Work closely with engineering, data, and design to deliver high-quality, high-velocity outcomes. Drive continuous experimentation (A/B testing) to improve relevance, ranking, click-through, and conversion rates. Oversee integration of structured and unstructured data (catalog, reviews, user behavior) into discovery logic. Customer & Business Impact Deeply understand user behavior: how customers search, browse, and refine when looking for parts. Reduce "dead ends" in the journey: minimize empty search results, bad sort orders, or irrelevant filters. Collaborate with catalog and SEO teams to connect discovery improvements with traffic and revenue growth. Ensure all product experiences work seamlessly across web, app, and major EU markets (multi-language, multi-market support). AI Integration Champion the use of AI/ML for ranking, synonym detection, dynamic sorting, and auto-complete. Guide personalisation strategies using AI-driven recommendations based on session behavior, purchase history, and car models. Partner with the AI/ML team to turn large-scale data into real-time, intelligent product discovery. Explore generative AI for natural language queries, smarter product suggestions, and enriched search experiences. People & Process Mentor and coach PMs in the group, growing their capabilities and ensuring alignment to strategy. Ensure product discovery best practices, roadmap transparency, and rigorous execution are upheld. Foster a collaborative, customer-centric, and metrics-driven culture within the group. Requirements 4+ years in product management, with at least 2+ years leading PMs or working at the Group/Principal level. Proven experience in Search, Recommendations, or Discovery for large-scale e-commerce or content platforms. Background in automotive is not required, however strong knowledge of aftermarket industry and car maintenance is important Strong analytical and experimentation mindset – comfortable interpreting funnel metrics, GA4, BigQuery, etc. Deep understanding of search relevance, ranking algorithms, filtering logic, or catalog taxonomy. Excellent stakeholder management and communication skills – able to translate technical decisions into business impact. Experience working with AI/ML teams is a strong plus. Fluency in English is required; other languagesare a bonus. What do we offer? Join us at AUTODOC and lead one of the most impactful domains in our customer experience. If you're ready to shape how millions of drivers discover the right parts, and want to push the boundaries of AI-driven commerce, we'd love to meet you. Apply now to help build the smartest, fastest search experience in European e-commerce. Join us today and let's create a success story together