AI Platform Support Specialist

Provide customer support for a generative AI platform via chat, email, and phone.Handle account/billing issues, troubleshoot problems, and guide users.

CloserHire is partnering with a leading global customer experience provider to recruit Support Specialists for a remote role based in Portugal. In this position, you will support a major international e-commerce platform, assisting customers and sellers with a wide range of inquiries. You will be part of a dynamic team delivering high-quality service through...

CB Talents SP in Portugal seeks a French-speaking Customer Service agent for an E-Health platform, working remotely. You will provide telephone guidance, deliver software training, and handle product questions by phone and email. The role runs Monday–Friday with weekends off on a 6-month contract. Requirements include C2/native French; remote within...

Cross Border Talents is seeking an Operations Customer Expert for a Lisbon-based role. You will provide frontline support to consumers and business users across multiple channels, focusing on troubleshooting, problem-solving, and delivering an outstanding user experience. The position requires English fluency, strong problem-solving abilities, and excellent...

Cross Border Talents in Coimbra is seeking a Night Shift Operations Customer Expert to support a global AI platform during night hours. You will handle technical troubleshooting,

Cross Border Talents in Lisbon is seeking an Operations Customer Expert to support users of a leading American AI research and deployment company. You will provide professional, multi-channel support focused on troubleshooting and delivering an outstanding user experience. The role includes handling billing and

100Hires, Inc. is seeking an English-speaking AI Customer Support Agent to join our international team in Lisbon, Portugal. The role focuses on assisting users with AI-powered products and services, handling billing inquiries, and troubleshooting technical issues across multiple channels. The ideal candidate has fluent English and strong communication...

Cross Border Talents is seeking an Operations Customer Expert to join our team in Lisbon. You will provide professional support to consumers and business users across multiple channels, focusing on troubleshooting and delivering an outstanding user experience. Relocation is supported; comprehensive training will be provided as part of a 15‐day program...

Votre rôle - Fournir une assistance client par téléphone et par e-mail, en garantissant une expérience professionnelle et conviviale - Répondre aux questions relatives aux commandes, aux livraisons, aux paiements et aux retours - Résoudre les problèmes des clients et fournir des solutions claires et efficaces - Agir comme point de contact pour les...