Wealth Management Change Expert on Transact
2 semanas atrás
About The Job Within PIMH, a Change Expert prepares and accompany the change with the teams. He/She has an expert knowledge about TRANSACT and will bring that expertise as per their domain to the project functional teams and BAU teams. He/She works with the Change Program Manager, Head of PIMH and other team's across International Market HUB (IMH) to achieve project success The Change Expert will be based in Lisbon Your Main Activities Are As a Change Expert, you participate in the different projects within the scope of activity PIMH and IMH, this involves Acquiring additional knowledge of implementation modality of TRANSACT in BNPP WM ecosystem Understanding, analysing and enriching internal organisation and processes Onboarding the key business representative users to get acquainted with the tool Realising trainings to end-users Implementing a Train the trainer model, in collaboration with key business representatives/ ambassadors Realising the adapted end-user training documents, based on standard temenos documentation and deliverables of the implementation team Providing support to realize operational procedures, Standard Operating Model (SOP) and other required documentation for Go Live Support in after care support to end users Providing support to apply communication techniques Communicating on a change story for fluid transition in due time Profile And Skills To Success Bachelor's degree in Economy, Finance, Business Administration or Accounting At least 3 years of Experience in Transact for Securities Operations, Market & Banking Operations & KYC activities Experience in the Banking Sector Fluent in English Analytical skills, quick learner and adaptable Excellent verbal and written communication skills and ability to interact professional and confidently with a diverse group: users, managers and subject matters experts Focused on Customer & Employee experience Demonstrated ability to handle challenging and stressful situations Adaptability and polyvalence Rigorous and autonomous careerboost Why joining BNP Paribas? Leading banking institution BNP Paribas is the European Union's leading
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