Swedish-speaking client service manager, lisbon
Há 1 mês
Are you a Swedish speaker looking for an exciting new opportunity in Lisbon, Portugal? Our client is seeking an experienced Swedish-speaking Service Manager to join their team Your Role As the Service Manager, you'll be the primary interface managing contract compliance and administrative responsibilities.
Your daily tasks will involve: Conducting Service Management Reviews with key client stakeholders to ensure services and performance align with business plans.
Coordinating regular contract reviews and capturing areas for possible changes or updates.
Managing customer relationships and ensuring overall customer health through regular reviews.
Handling customer enablement duties such as training, access requests, and ongoing customer needs.
Managing service level assessments, reporting, and analysis.
Reviewing Key Performance Indicators (KPIs) and providing action plans.
Seeking areas for process enhancements and driving improved performance.
Providing accurate, timely, and professional reports to senior management.
Participating in business meetings and contributing to day-to-day improvements.
Qualifications & Experience Minimum Requirements Bachelor's or Master's degree in a related field.
Proficiency in Power Point, Excel, Outlook, Word, and Microsoft Teams.
Professional Certifications ITIL V3/v4 certification.
CISCO CSM. Skills and Competencies Strong communication skills.
Creativity and innovation.
Adaptability and flexibility.
Strategic vision.
Ability to develop others and themselves.
Organizational awareness.
Conceptual thinking and problem solving.
Effective action management.
Business planning and resource management.
Financial and budgeting management.
Why Choose Our Client? Permanent contract.
Competitive salary.
Private health and life insurance from day one.
Monday to Friday working hours.
On-site work module.
Meal allowance on card/voucher.
The Benefits of Living and Working in Lisbon Lisbon, Portugal’s sunny capital, offers a perfect blend of career opportunities and quality of life.
Enjoy a vibrant cultural scene, stunning architecture, and beautiful beaches.
The city is a tech hub with growing job prospects, excellent public transport, and an affordable cost of living.
Lisbon’s warm weather and friendly community ensure a balanced and fulfilling lifestyle.
Do you meet the requirements and are looking for your next professional opportunity in Lisbon? Apply now and take the next step in your career Nordic Jobs Worldwide Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, Suriname and Lisbon.
We match the most exciting jobs with Nordic talent worldwide.
We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
-
Swedish-speaking Client Service Manager, Lisbon
4 semanas atrás
Lisbon, Portugal NordicJobsWorldwide.com Tempo inteiroAre you a Swedish speaker looking for an exciting new opportunity in Lisbon, Portugal? Our client is seeking an experienced Swedish-speaking Service Manager to join their team!Your RoleAs the Service Manager, you'll be the primary interface managing contract compliance and administrative responsibilities. Your daily tasks will involve:Conducting Service...
-
Swedish-speaking Client Service Manager, Lisbon
3 meses atrás
Lisbon, Portugal NordicJobsWorldwide.com Tempo inteiroAre you a Swedish speaker looking for an exciting new opportunity in Lisbon, Portugal? Our client is seeking an experienced Swedish-speaking Service Manager to join their team!Your RoleAs the Service Manager, you'll be the primary interface managing contract compliance and administrative responsibilities. Your daily tasks will involve:Conducting Service...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroExciting Career Opportunity: Become a Client Care Specialist in Lisbon, Portugal!Job Title: French-Speaking Client Care Specialist Location: Lisbon, PortugalWork Arrangement: On-site Overview:Are you passionate about delivering exceptional customer service? We are looking for a French-Speaking Client Care Specialist to join our team in Lisbon, Portugal. This...
-
Italian Speaking Customer Service
4 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroItalian Speaking Content Moderators - Office based Lisbon, Portugal Our client is recruiting Italian speakers. Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment) Our client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors.Job Duties Dealing with customers...
-
Italian Speaking Customer Service
2 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroItalian Speaking Content Moderators - Office basedLisbon, PortugalOur client is recruiting Italian speakers.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment)Our client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors. Job DutiesDealing with customers over...
-
Italian Speaking Customer Service
2 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Italian Speaking Content Moderators - Office basedLisbon, PortugalOur client is recruiting Italian speakers.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment)Our client based in Lisbon is recruiting for Italian Speaking Customer Service Advisors. Job...
-
Turkish Speaking Customer Service Advisors
2 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Turkish Speaking Customer Service AdvisorsLisbon, Portugal.€1119 per month + free accommodation + flight reimbursedOur client based in Lisbon, Portugal is recruiting Turkish Speaking Customer Service Advisors to work on behalf of one of the world's leading social media companies.Candidates should speak fluent Turkish and...
-
Swedish Customer Advisor for Printer Company
6 meses atrás
Lisbon, Portugal Sitel Tempo inteiroCome and work with us. Are you a tech enthusiastic and would like to work with a global leader printer provider?Are you Swedish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Our client is a renowned printer company,...
-
Lisbon, Portugal Sitel Tempo inteiroCome and work with us. Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?Are you Swedish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Your future...
-
Turkish Speaking Customer Service Advisors
4 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroTurkish Speaking Customer Service Advisors Lisbon, Portugal. €1119 per month + free accommodation + flight reimbursed Our client based in Lisbon, Portugal is recruiting Turkish Speaking Customer Service Advisors to work on behalf of one of the world's leading social media companies. Candidates should speak fluent Turkish and have a general interest in...
-
Customer Service Order Management
7 meses atrás
Lisbon, Portugal Teleperformance Tempo inteiroAre you passionate about Customer Service Management and have experience in this area? We are looking for our new Customer Service Order Management to integrate our team in the Swedish market!If you feel like this is up your speed, then you may be the person we are looking for! The contract will be signed directly with the client.
-
Swedish Junior Campaign Specialist
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you passionate about web technologies and Google products? Would you like to start developing your career in beautiful sunny Barcelona, Spain? Were seeking a tech-savvy and creative Swedish-speaking Junior Campaign Specialist to help clients launch their first Google Ads campaigns. Key Responsibilities: - Serve as a trusted advisor to onboard new...
-
Turkish Speaking Customer Service Advisors
3 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroTurkish Speaking Customer Service AdvisorsLisbon, Portugal.€1119 per month + free accommodation + flight reimbursedOur client based in Lisbon, Portugal is recruiting Turkish Speaking Customer Service Advisors to work on behalf of one of the world's leading social media companies.Candidates should speak fluent Turkish and have a general interest in social...
-
Italian-Speaking CS Agent in Lisbon
4 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroItalian-Speaking Customer Service Representative for Streaming Platform Location: Lisbon, Portugal (On-Site) Start Date: July 31, 2024 Position Overview: We are seeking a highly motivated and customer-focused Italian-speaking Customer Service Representative to join our team at a leading Streaming Platform in Lisbon. As a Customer Service Representative, you...
-
Italian speaking sales representative in Lisbon
3 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a dynamic and driven Italian Speaking Sales Representative to join our team in Lisbon. This role offers a relocation bonus to help you make a smooth transition. Worktype: On-site Location: Lisbon, Portugal Relocation bonus included for candidates outside Portugal* Responsibilities: Daily contact with new and existing customers via telephone...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Polish-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Polish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...
-
SEO Manager
Há 1 mês
Lisbon, Portugal Raketech Group Limited Tempo inteiroThe role is restricted to those physically located in Europe. While this is a remote position, we cannot consider candidates not based in that region. The Role:As an SEO Off-Page Specialist at Raketech, your primary responsibility will be to develop and implement effective off-page strategies and link-building techniques to enhance the domain and page...
-
Customer Representative
Há 2 dias
Lisbon, Portugal Webhelp France Tempo inteiroExperience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroKickstart Your Career as a French-Speaking Customer Support Specialist in Lisbon Are you ready to embark on a new professional journey in one of Europe’s most captivating cities? We are looking for enthusiastic French-speaking Customer Support Specialists to join our growing team in Lisbon, Portugal. You’ll play a vital role in providing excellent...
-
Albanian Speaking Advertising Reviewer
4 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroAlbanian Speaking Advertising Reviewer – Lisbon Lisbon, Portugal (Office-based) Compensation: Gross Salary: €1,040 per month with free accommodation (own room in a shared house/apartment). €1,295 per month if accommodation is not required. Key Responsibilities: Ad Review:Review advertisement videos and corresponding websites. Content...