German Speaking Customer Support Specialist
2 semanas atrás
Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms.You will be responsible for end-to-end product troubleshooting, handling advertiser inquiries, and providing high-quality customer support related to digital advertising products. Key ResponsibilitiesTake an active role in identifying opportunities to enhance service quality and improve the overall advertiser experience. Handle and resolve end-to-end product troubleshooting via email and chat channels. Provide customer support for a wide range of advertising products, including technical and product-related queries. Collaborate closely with internal Product Operations and Engineering teams to drive timely resolution of open cases. Ensure high customer satisfaction levels through consistent communication and quality support throughout the case lifecycle. Meet productivity targets and service level metrics, contributing to Best-in-Class support performance. Partner with technical specialists to educate advertisers on product features, campaign setup, and common issue categories. Requirements Experience in paid campaign management is mandatory. Degree in Marketing or a related field. Experience in Digital Marketing. Previous experience in a Contact Centre or Service Program for an Advertising Tech company. Fluent knowledge of social media platforms and basic understanding of digital advertising concepts. Strong customer service orientation, with excellent problem-solving and communication skills. Ability to work independently as well as in a collaborative team environment. Fluent German (C1/C2) and good command of English. Work Schedule Initial Schedule: 12-Hour Operational Window Monday to Sunday – 07:00 to 19:00Two rotational shifts: 07:00 – 16:00 10:00 – 19:00 Future Schedule (Date TBD by Client): 24/7 operation – Monday to Sunday Rotational shifts 2 rotating days off per week
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German Speaking Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Kats Recruitment Tempo inteiroGerman-Speaking Support Specialist (On-Site)IntroductionWe are seeking a German-speaking Support Specialist to join our clients team in a dynamic, on-site location. If you speak German fluently, enjoy problem-solving and delivering excellent customer experience, this role offers a strong entry point into an international support environment.What the job is...
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German Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiro🇩🇪 Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media...
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German Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms.You will...
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German-Speaking Customer Support Specialist
4 semanas atrás
Lisboa, Portugal Global People Sphere Tempo inteiroGerman-Speaking Customer Support Specialist (P) Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a global company in sunny Lisbon as a German‑Speaking Customer Support Specialist, providing top‑notch...
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German Speaking Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 20 000 € - 60 000 € por anoCustomer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms. You...
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German-Speaking Customer Support Specialist
1 semana atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAn international recruitment agency is seeking German-speaking Customer Support Specialists in Lisbon. The role provides an attractive salary between €1,100 and €1,350 gross per month, along with performance bonuses and a meal allowance. Ideal candidates should have advanced German skills (C1+) and be conversational in English (B1). The position allows...
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German-Speaking Support Specialist in Lisbon
2 semanas atrás
Lisboa, Portugal Cbtalents Tempo inteiroLocation: Lisbon, Portugal (On-site) Start Date: 08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as a German-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...
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German-Speaking Support Specialist in Lisbon
2 semanas atrás
Lisboa, Portugal ALIGN Tempo inteiroLocation:Lisbon, Portugal (On-site) Start Date:08-January-2026 We are seeking a highly motivated and customer-focused individual to join our international team in Lisbon as aGerman-Speaking Technical Support Specialist. You will be the primary point of contact for our German-speaking user base, providing high-quality technical assistance and ensuring a...
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German-speaking Customer Service Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Kats Recruitment Tempo inteiroGerman-Speaking Customer Service Specialist Search Engine Support (On-Site)IntroductionWere looking for a fluent German-speaking Customer Service Specialist to join an on-site support team for a global search-engine brand. If youre passionate about digital products, eager to help businesses optimise their online presence and thrive in an energetic,...
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German-Speaking Customer Support Specialist for Growth
3 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroA leading customer support provider in Lisboa is seeking a German Customer Support Representative. The role involves providing top-quality service to German-speaking customers through various communication channels. Ideal candidates should be fluent in German, have strong problem-solving skills, and be capable of multitasking in a dynamic environment. This...
