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Job Title:B2B / Wholesale Salesforce Senior Business Analyst Client:Merkle Start date:5th January 2026 Duration:Until 31st March initially, with high possibility of extension Location:Onsite in Lisbon 3 days p/w *Please note - this is a contract role and you must be registered as a freelance contractor* Job Summary: Business Analyst to join the Functional Team of the B2B/Wholesale Digital team. The Salesforce Senior Business Analyst supports the full refactoring and optimisation of the B2B/Wholesale digital landscape. The role focuses on designing high-quality user experiences, guiding business stakeholders toward future-ready solutions, and ensuring alignment with Salesforce best practices. Operating within an Agile environment, the analyst bridges business needs, functional teams, and technical development teams. Key Responsibilities & Deliverables: • Crafting luxurious, high-quality user experience for group platforms • Create constructive collaboration and efficiency in a multi-location, multi-technology development team • Bringing strong tech added value on the refinement activities • Your Salesforce background and tech / func mindset will be a strong asset to promote Salesforce technology best practices and OOTB approach Required Skills & Competencies: • Graduated in an Engineering or Business School, master's degree in digital/web technology, Computer Science or related field • Certification in one or more Agile methods and relevant business analysis methods, or Significant SAFE / Agile experience, or an equivalent combination of relevant experience and/or education/training • Experience in omnichannel-related use cases and retail / wholesale • Certifications including such as B2B Commerce Cloud, Community, Sales Cloud, B2C Commerce Cloud, Service Cloud, Marketing Cloud would be a plus. • Self-starter; ability to operate in a changing environment • Serving leadership, achieving success with and through other industries • International experience, with ability to adapt style to different cultures • Speaking fluent French would be a plus
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