Customer Success Management Senior Specialist
Há 2 dias
Job Title Customer Success Management Senior SpecialistJob Description Summary Responsible for managing medium/large customer/s empowering them to unlock the most value of Amadeus solutions for higher return on their investment and business impact. As part of Airport Operations, the Customer Success Management Senior Specialist aims to bring additional expertise to support our customers' business expansion. Responsible for understanding the needs and constraints of customers and then promoting early adoption and best usage of Amadeus products to derive maximum value for the customer. The CSMs partner with the customer to maximize adoption and to ensure that they get all the help they need to quickly get business results after implementation of our solutions. CSMs lead the post-sales cycle and are an essential part of completing a successful sale, as well as promoting renewals and expansion of accounts. Responsibilities Common accountabilities: Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members. Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments. Works independently within plan dictated by manager, with some guidance on most complex situations. Specific accountabilities: Drive up-front customer alignment and goal-setting Participate in internal handover meetings organized by AM to understand
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Customer Success Management Senior Specialist
3 semanas atrás
Lisboa, Portugal Amadeus Hospitality Tempo inteiro**Job Title**Customer Success Management Senior Specialist**Job Description Summary**Responsible for managing medium/large customer/s empowering them to unlock the most value of Amadeus solutions for higher return on their investment and business impact.As part of Airport Operations, the Customer Success Management Senior Specialist aims to bring additional...
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AI Specialist, Customer Success
2 semanas atrás
Lisboa, Portugal Zendesk Tempo inteiroJob DescriptionAI Specialist, Customer SuccessTheAI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value...
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Senior Customer Success
2 semanas atrás
Lisboa, Portugal Amadeus Hospitality Tempo inteiroA leading technology company in Lisbon is seeking a Customer Success Management Senior Specialist to empower medium and large customers to maximize the value of their solutions. This role involves driving customer alignment, managing adoption strategies, and supporting upselling opportunities. The ideal candidate will possess strong relationship management...
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Ai Specialist, Customer Success
Há 3 dias
Lisboa, Portugal Zendesk Tempo inteiro**AI Specialist, Customer Success** The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and...
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Lisboa, Portugal Mastercard Tempo inteiro**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
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AI Specialist, Customer Success
2 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Tempo inteiro 45 000 € - 90 000 € por anoJob DescriptionAI Specialist, Customer SuccessThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business...
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Lisboa, Portugal Mastercard Tempo inteiroOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
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AI Specialist, Customer Success
2 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroJob DescriptionAI Specialist, Customer Success The AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business...
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Ai Specialist, Customer Success
1 semana atrás
Lisboa, Portugal Zendesk Tempo inteiro**AI Specialist, Customer Success** The _AI Specialist, Customer Success _role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and...
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Lisboa, Lisboa, Portugal Mastercard Tempo inteiroOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
