IT Service Design Specialist
Há 7 dias
We are looking for a Full-remote IT Service Design Specialist to join the team of our client – a global company in the industry sector. What will be your main tasks and responsibilities? Setup, record and monitor relevant KPIs for IT global services, processes and functions; Analyze the results together with service, process and function owners from Group functions or regional level and identify improvement opportunities; Conduct benchmarks and surveys, analyze and act on results; Collect and aggregate service cost and consumption data from various sources; Define service pricing and allocation keys for billing (IT Fee) in alignment with Group Finance and Controlling; Identify and create coaching opportunity, required change, new demand as well as new knowledge articles; Review and update Group IT processes, maintain process documentation and related knowledge base. What is required from you? Degree in Computer Science, or a related field; Deep understanding of IT Service Management best practices, ideally with ITIL certification; Proficiency in financial management and IT service management software, preferably Microsoft Dynamics D365, Microsoft Power BI and ServiceNow. Strong analytical and problem-solving skills, with the ability to interpret complex financial data; Excellent communication and interpersonal skills; Proven track record of driving process improvements and implementing best practices. Fluency in English (both written and spoken). Sounds like you? Send us your CV and let's talk
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Aveiro, Portugal Cross Border Talents Tempo inteiroA recruitment agency is seeking a German speaking Customer Service Specialist to join their team in Lisbon, Portugal. This on-site role involves supporting users of a digital-focused platform, addressing inquiries and technical issues across various channels. Candidates should have native-level German, B2 English proficiency, and experience in digital...
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Aveiro, Portugal Cross Border Talents Tempo inteiroGerman speaking Customer Service Specialist – L... Start Date: 8 January 2026 Location: Lisbon, Portugal Work Model: On-site Contract Type: Fixed-term contract (CDD – 6 months) Work Schedule - Monday to Friday: 06:00 – 22:00 (rotational shifts) - Days off: Saturday & Sunday - Uber support up to 25.00 € for early shifts starting at 06:00 Role...
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Senior Data Governance Specialist
Há 5 dias
Aveiro, Portugal Onile IT Tempo inteiroPosition Details: Senior Data Governance Specialist (m/f) Location: Lisboa, Lisboa Openings: 1 Description: Na Onile IT inspiramos a transformação tecnológica das organizações, acrescentando valor ao seu negócio. Prestamos serviços de consultoria em tecnologias de informação, comunicações e eletrónica, intervindo em todo o ciclo de...
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Aveiro, Portugal Lingo-nova Tempo inteiroGerman speaking Customer Service Specialist – Lisbon (On-site)Start Date: 8 January 2026Location: Lisbon, PortugalWork Model: On-siteContract Type: Fixed-term contract (CDD – 6 months)Work Schedule:- Monday to Friday: 06:00 – 22:00 (rotational shifts)- Days off: Saturday & Sunday- Uber support up to 25.00 € for early shifts starting at 06:00Role...
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German speaking Customer Service Specialist – Lisbon
2 semanas atrás
Aveiro, Portugal Phiture Tempo inteiroStart Date: 8 January 2026 Location: Lisbon, Portugal Work Model: On-site Contract Type: Fixed-term contract (CDD – 6 months) Work Schedule - Monday to Friday: 06:00 – 22:00 (rotational shifts) - Days off: Saturday & Sunday - Uber support up to 25.00 € for early shifts starting at 06:00 Role Overview We are looking for a German speaking...
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Customer Service Specialist On-Site Role
Há 7 dias
Aveiro, Portugal Cross Border Talents Tempo inteiroProject Name: E-Health PlatformRole: Customer Service Specialist On-Site RoleLanguages Required: French (C2)Start Date: 20th November 2024Location: Aveiro, PortugalWork Model: On-SiteCompany: Cross Border Talents Partner Company Schedule: Monday to Friday: 07:00 AM 05:30 PM (rotational shifts) Days Off: Saturday and Sunday Contract Type: Permanent Contract...
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Imaging Applications Specialist
Há 6 dias
Aveiro, Portugal Phiture Tempo inteiro**About The Role**: Our international Imaging Applications team has members in the US, Oxford, and Portugal. As one of our Specialists based in Portugal, you will be responsible for managing site activations, customer training, and quality control processes for our products. You will build strong client relationships and collaborate internally on imaging...
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Customer Service Specialist On-Site Role
Há 4 dias
Aveiro, Portugal Cross Border Talents Tempo inteiroProject Name: E-Health PlatformRole: Customer Service Specialist On-Site RoleLanguages Required: French (C2)Start Date: 20th November 2024Location: Aveiro, PortugalWork Model: On-SiteCompany: Cross Border Talents Partner Company Schedule: Monday to Friday: 07:00 AM 05:30 PM (rotational shifts) Days Off: Saturday and Sunday Contract Type: Permanent Contract...
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Aveiro, Portugal Cross Border Talents Tempo inteiroStart Date: 8 January 2026Location: Lisbon, PortugalWork Model: On-siteContract Type: Fixed-term contract (CDD – 6 months) Work Schedule Monday to Friday: 06:00 – 22:00 (rotational shifts)Days off: Saturday & SundayUber support up to 25.00 € for early shifts starting at 06:00 Role Overview We are looking for a German speaking Customer Service...
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IT Operations Manager
Há 7 dias
Aveiro, Aveiro, Portugal Inetum Tempo inteiroCompany DescriptionInetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.Present in 19 countries with a dense...
