Business, Data Analytics and Insights Sr. Associate

Career Category Sales & Marketing Operations Job Description Join our team at AMGEN Capability Center Portugal , number 1 company in Best WorkplacesTM ranking in Portugal in 2024 (category employees) by the Great Place to Work Institute. We have a team of over 500 talented people and more than 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people's lives. Business, Data Analytics and Insights Sr. Associate (Field Excellence) LIVE What you will do You, as our Business, Data Analytics and Insights Sr. Associate (Field Excellence) will support the delivery of day to day D&A activities and delivery of sales and activities data to the country teams. The responsibilities include development and maintenance of data model and reporting in Tableau, resource planning and business analysis,  performance tracking and monitoring, territory management and data quality and support for the wider business Units within ACCP and AMGEN. Some of the tasks related to that are: Maintaining internal databases (master data, data validation, etc.) Developing new and existing data models that are tailored to create insights about the sales of AMGEN's products. Using reporting and data visualization tools (Tableau) to develop new and maintain existing reporting dashboards and to deliver insight and drive action for the affiliate teams Build data governance with scalable processes, refresh scheduling, security, and monitoring of report quality Providing training and support on the internal CRM system. Providing support on Plan of Action (POA) and SIP (Sales Incentive Plan) processes. Support on capacity calculation and territories Write Technical documentation of data models and applications Field force sizing, targeting and efficacy/effectiveness Supporting ACCP continuous improvement activities. Supporting wider business units on an ad hoc basis (Finance/FP&A/Business Enablement). WIN What we expect of you Our ideal candidate is a team player with customer focus. He/she is problem solving and result oriented and has time and process management skills and can compile data. Proven experience and skills needed: University Degree in engineering, mathematics, business, healthcare or data 3+ years' experience with reporting / data analyst / data integration role with increasing responsibilities and scope CRM System knowledge Strong knowledge of MS Office tools ( Excel and PPT) Fluency in English, both in written and oral communication Consistent track record of achieving desired results Persuasive, resilient and problem solver Excellent communication skills with the ability to present complex data and insights to both technical and non-technical stakeholders. Some knowledge of Tableau or other similar BI tool Medium knowledge of SQL Preferred Requirements: Working knowledge of IS systems (including demonstrated capability of Excel and other MS Office applications, VBA, ). Demonstrates a service-minded attitude. Experience in the Pharmaceutical industry. THRIVE What you can expect of us Vast opportunities to learn, develop, and move up and across our global organization. Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth and career benefits. Flexible work arrangements. Objects in your future are closer than they appear. Join us. EQUAL OPPORTUNITY STATEMENT AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. .