German-speaking Technical Support Specialist – eMobility

2 semanas atrás

Lisboa, Portugal Recruityard Tempo inteiro

Location: Lisbon (Hybrid) Contract: Full-time, Shift-based We are currently looking for a German-speaking Tier 1 Technical Support Specialist to join our growing support team in Lisbon. This is an excellent opportunity to support a global technology platform in the fast-growing eMobility sector. Role Overview As the first point of contact for customers, you will provide technical assistance to users of electric vehicle (EV) charging stations. Your main goal is to ensure minimal downtime and a seamless customer experience by performing troubleshooting, escalating cases when needed, and documenting all findings accurately. Key Responsibilities Respond to customer inquiries via phone, email, and chat regarding EV charger functionality and connectivity. Perform initial diagnostics and guide customers through troubleshooting steps. Escalate complex issues to higher-level support or field service teams. Maintain accurate documentation in the CRM system. Contribute to trend analysis and product improvements. Candidate Profile Fluency in Germanand good command of English. Experience in customer-facing technical support, preferably in a call center or IT/eMobility environment. Basic knowledge of IT, IoT, or electrical systems. Strong communication skills. Ability to work in rotating shifts, including weekends and holidays. Residence in the Lisbon area. Compensation & Benefits €950 gross/month base salary €400/month language bonus Meal allowance up to €224.40/month Transport allowance of €40/month Health insurance after 30 days Full paid training provided Career development opportunities in a growing company By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

  • German-speaking Technical Support Specialist – eMobility

    1 semana atrás

    Lisboa, Lisboa, Portugal TalenTrail Tempo inteiro

    Location:Lisbon (Hybrid)Contract:Full-time, Shift-basedWe are currently looking for a German-speakingTier 1 Technical Support Specialistto join our growing support team in Lisbon. This is an excellent opportunity to support a global technology platform in the fast-growing eMobility sector.Role OverviewAs the first point of contact for customers, you will...

  • German-speaking Technical Support Specialist – eMobility

    1 semana atrás

    Lisboa, Lisboa, Portugal Cloudheight Solutions Tempo inteiro

    Location: Lisbon (Hybrid)Contract: Full-time, Shift-basedWe are currently looking for a German-speakingTier 1 Technical Support Specialistto join our growing support team in Lisbon. This is an excellent opportunity to support a global technology platform in the fast-growing eMobility sector.Role OverviewAs the first point of contact for customers, you will...

  • German-speaking Technical Support Specialist – eMobility

    2 semanas atrás

    Lisboa, Lisboa, Portugal Recruityard Tempo inteiro

    Location:  Lisbon (Hybrid)Contract:  Full-time, Shift-basedWe are currently looking for a German-speaking Tier 1 Technical Support Specialist to join our growing support team in Lisbon. This is an excellent opportunity to support a global technology platform in the fast-growing eMobility sector.Role OverviewAs the first point of contact for customers,...

  • German-speaking Technical Support Specialist – eMobility

    2 semanas atrás

    Lisboa, Portugal Talent Trail Tempo inteiro

    Location:Lisbon (Hybrid) Contract: Full-time, Shift-basedWe are currently looking for a German-speakingTier 1 Technical Support Specialistto join our growing support team in Lisbon. This is an excellent opportunity to support a global technology platform in the fast-growing eMobility sector. Role OverviewAs the first point of contact for customers, you will...

  • German-speaking Technical Support Specialist – eMobility

    2 semanas atrás

    Lisboa, Portugal TalenTrail Tempo inteiro

    Location:Lisbon (Hybrid) Contract:Full-time, Shift-based We are currently looking for a German-speakingTier 1 Technical Support Specialistto join our growing support team in Lisbon. This is an excellent opportunity to support a global technology platform in the fast-growing eMobility sector. Role OverviewAs the first point of contact for customers, you will...

  • Dutch-speaking Technical Support Specialist – eMobility

    2 semanas atrás

    Lisboa, Lisboa, Portugal Recruityard Tempo inteiro

    Location:Lisbon (Hybrid)Contract:Full-time, Shift-basedWe are currently looking for a Dutch-speakingTier 1 Technical Support Specialistto join our growing support team in Lisbon. This is an excellent opportunity to support a global technology platform in the fast-growing eMobility sector.Role OverviewAs the first point of contact for customers, you will...

  • Dutch-speaking Technical Support Specialist – eMobility

    2 semanas atrás

    Lisboa, Portugal Recruityard Tempo inteiro

    Location:Lisbon (Hybrid) Contract:Full-time, Shift-based We are currently looking for a Dutch-speakingTier 1 Technical Support Specialistto join our growing support team in Lisbon. This is an excellent opportunity to support a global technology platform in the fast-growing eMobility sector. Role Overview As the first point of contact for customers, you will...

  • German Technical Support

    2 semanas atrás

    Lisboa, Portugal speakit Tempo inteiro

    Do you speak German? A new opportunity in Technical Support for EV Charging (Electric Vehicles) is opening a new chapter in your career About our clientOur client has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. Their team is made up of talented individuals who thrive in a balanced environment of smart and...

  • German Technical Support

    Há 2 dias

    Lisboa, Portugal speakit Tempo inteiro

    Do you speak German? A new opportunity in Technical Support for EV Charging (Electric Vehicles) is opening a new chapter in your career About our clientOur client has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. Their team is made up of talented individuals who thrive in a balanced environment of smart and...

  • German Speaking Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Kats Recruitment Tempo inteiro

    German-Speaking Support Specialist (On-Site)IntroductionWe are seeking a German-speaking Support Specialist to join our clients team in a dynamic, on-site location. If you speak German fluently, enjoy problem-solving and delivering excellent customer experience, this role offers a strong entry point into an international support environment.What the job is...