French Speaker Customer Specialist
Há 2 dias
Role Overview We are seeking a French-speaking Customer Service Specialist to join a fast-paced, customer-centric operation in Portugal. This role plays a critical part in delivering high-quality customer experiences, acting as a trusted point of contact for French-speaking markets while ensuring service excellence, operational efficiency, and brand consistency. The ideal candidate combines strong communication skills with a solution-oriented mindset and thrives in an international, performance-driven environment. Key Responsibilities Serve as the primary point of contact for French-speaking customers via phone, email, and chat Resolve customer inquiries efficiently while maintaining high satisfaction and quality standards Manage complaints and escalations professionally, ensuring timely and accurate resolutions Document interactions and outcomes in internal CRM systems with high data accuracy Collaborate cross-functionally with internal teams (operations, QA, training) to optimize customer journeys Consistently meet or exceed KPIs related to quality, productivity, and customer satisfaction Ensure full compliance with company policies, processes, and data protection standards Candidate Profile Native or fluent French (C1/C2 level required) Good command of English (minimum B2 for internal communication and documentation) Previous experience in customer service, contact center, or customer support is preferred Strong interpersonal and problem-solving skills with a customer-first mindset Ability to work in a structured, target-driven environment High level of professionalism, reliability, and adaptability Willingness to work on-site in Portugal (relocation support may be provided, if applicable) Whats in It for You Competitive salary package aligned with market standards Structured onboarding and continuous training programs Career progression opportunities within a global organization International, multicultural work environment Relocation and accommodation support (subject to company policy) Health insurance and additional benefits from day one
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Lisboa, Portugal PerceptaLyn Tempo inteiroMultiple Customer Service Career Opportunities for French Speakers Be among the first 25 applicants. 2 days ago. If you are a native or fluent French speaker already living in Lisbon, Portugal, or if you have EU citizenship and would like to relocate to Lisbon, we have several exciting opportunities across various projects. Accents accepted: France,...
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Back Office Specialist
Há 4 dias
Lisboa, Portugal Blu Selection Tempo inteiroAs a Back-Office Specialist, you will interact as a problem-solver. You will support your customer-facing colleagues and handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices. Tasks Your responsibilities and impact as a Back Office Specialist will be: - Local goal:...
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Lisboa, Portugal Cbtalents Tempo inteiroIf you are a native or fluent French speaker already living in Lisbon, Portugal, or if you have EU citizenship and would like to relocate to Lisbon, we have several exciting opportunities across various projects. Accents accepted: France, Belgium, Switzerland, Mauritius, and Canada (with residence card). We are recruiting for the following roles: Open...
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Customer Service Specialist
2 semanas atrás
Lisboa, Portugal Nestlé Tempo inteiroJoin to apply for the Customer Service Specialist – French Speaker role at Nestlé. Working model: Full-time. 100% remote or Hybrid mode (remote after an initial training period) C1/C2 level in French About Us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and...
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Cx Specialist French Speaker
Há 4 dias
Lisboa, Portugal EVA Global Tempo inteiro**EVA Global is hiring French** **Customer Service Specialist.** EVA Global was set up in 2017 with the mission of accelerating the transition to clean transport systems from the front lines through our “Never Stranded” philosophy. This philosophy has been our compass in continuously striving to provide EV drivers with a superior customer...
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Lisboa, Portugal Velenosi&Meredith Tempo inteiroCustomer Service Representative French Speaker Location: Lisbon, PortugalSchedule: Monday to Friday, 09:00 18:00 (Weekends Off)Work Model: On-Site About the Role: Are you a French speaker with a passion for customer service? Join our team in Lisbon and support customers of a leading vehicle transportation platform. Help users with inquiries, resolve issues,...
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French Speaker Customer Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Nomadify Tempo inteiroRole Overview We are seeking a French-speaking Customer Service Specialist to join a fast-paced, customer-centric operation in Portugal. This role plays a critical part in delivering high-quality customer experiences, acting as a trusted point of contact for French-speaking markets while ensuring service excellence, operational efficiency, and brand...
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Customer Service Representative French Speaker
Há 15 horas
Lisboa, Lisboa, Portugal Velenosi&Meredith Tempo inteiroCustomer Service Representative French Speaker Location: Lisbon, PortugalSchedule: Monday to Friday, 09:00 18:00 (Weekends Off)Work Model: On-Site About the Role: Are you a French speaker with a passion for customer service? Join our team in Lisbon and support customers of a leading vehicle transportation platform. Help users with inquiries, resolve...
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Lisboa, Lisboa, Portugal PerceptaLyn Tempo inteiroIf you are anative or fluent French speakeralready living in Lisbon, Portugal, or if youhave EU citizenship and would like to relocate to Lisbon, we have several exciting opportunities across various projects.Accents accepted:France, Belgium, Switzerland, Mauritius, and Canada (with residence card).We are recruiting for the following roles:Open Positions...
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Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroIf you are a native or fluent French speaker already living in Lisbon, Portugal, or if you have EU citizenship and would like to relocate to Lisbon, we have several exciting opportunities across various projects. Accents accepted: France, Belgium, Switzerland, Mauritius, and Canada (with residence card). We are recruiting for the following roles: Open...
