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We re Hiring Customer Support Agent
Há 9 horas
As a global outsourcing player, INTELCIA has been combining talent, technology and processes for 20 years to offer a service and skills tailored to international standards to its clients around the world.Location: LisbonContract Type: Full-timeDepartment: Customer Support / Contact Center Are you passionate about helping others and looking for a new opportunity in Lisbon? We're looking for motivated Customer Support Agents fluent in Spanish (native or bilingual) with good command of English (minimum B1) to join our teamWhat we're looking for:Native or bilingual Spanish (mandatory)English level B1 minimum (mandatory)Completed secondary educationPrevious experience in contact center/customer support (valued)Strong communication and active listening skillsTeam spirit and customer-focused mindsetAvailability for rotating shifts (if applicable)Your responsibilities:Provide support to customers via phone, email or chatClarify doubts and resolve issues efficientlyAccurately log all interactions in the systemEnsure a high level of customer satisfaction and professionalismWhat we offer:Full-time employment contractPaid initial trainingDynamic and multicultural work environmentCareer growth opportunitiesOffice-based position in central LisbonJoin us and be part of a team that values people like you#Intelcia #WeDreamWeCareWeDo #MoreHumanThanEver #PTThe personal data received is analysed under the terms approved by the General Data Protection Regulation (GDPR) and is intended exclusively for the Recruitment and Selection process.
