Entry-level Computer Support Specialist
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Entry-Level Computer Support Specialist
Location: Braga, Portugal
We are hiring an entry-level Computer Support Specialist to join our team in Braga. As a Computer Support Specialist, you will provide technical assistance and support to our clients for computer systems, hardware, and software issues. You will play a key role in troubleshooting and resolving technical problems, installing and configuring computer systems, and educating users on how to utilize technology efficiently.
Responsibilities Provide timely technical support to clients via phone, email, or in person
Troubleshoot hardware and software issues and escalation complex problems to senior support staff
Install and configure computer systems, printers, and other peripherals
Educate clients on using computer systems effectively
Maintain accurate records of all client interactions and solutions provided
Collaborate with other team members to improve processes and procedures Requirements Degree in Information Technology or relevant field
Knowledge of Windows and Mac operating systems
Familiarity with computer hardware components
Excellent problem-solving skills
Strong verbal and written communication skills
Ability to work under pressure in a fast-paced environment Salary: As an entry-level position, we offer a competitive salary of 1000$ per month.
Location: Our office is located in the beautiful city of Braga, known for its historic buildings, delicious food, and lively culture.
Note: This position does not include accommodation.
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