Onboarding Specialist
Há 3 dias
Onboarding Specialist (m/f) | Lisbon As an Onboarding Specialist, you will be the first point of contact for companies joining VORTAL's services for the first time. Your mission is to ensure that new clients have all initial configurations correctly set up in the platform so they can fully benefit from the contracted service. You will also be responsible for delivering weekly webinar training sessions, guiding users through the platform's functionalities and ensuring they feel confident and autonomous. A commercial mindset is valued, as you will be expected to identify opportunities to enhance client engagement and support VORTAL's service adoption. What will you do: Serve as the primary contact point for new clients during the onboarding phase. Configure initial settings on the VORTAL platform according to the contracted service. Conduct weekly online training sessions (webinars) to educate clients on platform usage and best practices. Ensure a smooth onboarding experience that promotes customer satisfaction and early engagement. Provide clear guidance and support to help clients adopt the platform efficiently. Collaborate with Customer Success and Commercial teams to identify opportunities for service adoption or additional needs. Maintain accurate onboarding records and client interactions in CRM tools. Gather early customer feedback to support continuous improvements in onboarding processes and platform features. What we are looking for: Education & Experience Up to 2–3 years of experience in onboarding, customer support/training, customer success, or similar client‐facing roles. Experience conducting online training sessions (webinars) is highly valued. Previous exposure to SaaS, B2B services, procurement platforms or digital transformation tools is a plus. Bachelor's degree in Management, Marketing, Communication Sciences or a related field (preferred). Skills & Competencies Strong communication and presentation skills, comfortable speaking to diverse audiences. Customer‐centric mindset with the ability to explain workflows and guide clients clearly. Commercial awareness, with the ability to identify client needs and suggest additional services when relevant. Organized, proactive and capable of managing multiple onboarding projects simultaneously. Problem‐solver with a pragmatic and analytical approach. Fluent in Portuguese and English (both required). Spanish language skills are valued. Quick learner, adaptable and motivated to help clients thrive within the platform. About Vortal VORTAL is a leading e‐Sourcing and e‐Procurement solutions provider connecting thousands of public and private buyers with an international community of qualified suppliers worldwide. With offices in Lisbon, Madrid and Vigo, VORTAL supports clients in their digital transformation journey through modular solutions and an extensive range of services. We help buyers gain efficiency, reduce risks and increase transparency, while suppliers benefit from new business opportunities, higher competitiveness and access to market intelligence.
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Onboarding Specialist
Há 5 dias
Lisboa, Portugal Cyncly Careers Tempo inteiroJob Title: Onboarding Specialist Location: Lisbon (Hybrid) Contract: Full-Time Permanent About us Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect...
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Onboarding Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Cyncly Tempo inteiroDescriptionJob Title: Onboarding SpecialistLocation: Lisbon (Hybrid)Contract: Full-Time PermanentAbout usCyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions...
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Onboarding Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Cyncly Careers Tempo inteiroJob Title: Onboarding SpecialistLocation: Lisbon (Hybrid)Contract: Full-Time PermanentAbout usCyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect...
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Onboarding Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Cyncly Tempo inteiroJob Title: Onboarding SpecialistLocation: Lisbon (Hybrid)Contract: Full-Time PermanentAbout usCyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect...
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Onboarding Specialist
Há 4 dias
Lisboa, Portugal VORTAL | Powered by Hubexo Tempo inteiroOnboarding Specialist (m/f) | Lisbon As an Onboarding Specialist, you will be the first point of contact for companies joining VORTAL's services for the first time. Your mission is to ensure that new clients have all initial configurations correctly set up in the platform so they can fully benefit from the contracted service. You will also be responsible for...
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Onboarding Specialist
Há 4 dias
Lisboa, Portugal VORTAL | Powered by Hubexo Tempo inteiroOnboarding Specialist (m/f) | Lisbon As an Onboarding Specialist, you will be the first point of contact for companies joining VORTAL's services for the first time. Your mission is to ensure that new clients have all initial configurations correctly set up in the platform so they can fully benefit from the contracted service. You will also be responsible for...
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Onboarding Specialist
Há 4 dias
Lisboa, Portugal VORTAL | Powered by Hubexo Tempo inteiroOnboarding Specialist (m/f) | Lisbon As an Onboarding Specialist, you will be the first point of contact for companies joining VORTAL's services for the first time. Your mission is to ensure that new clients have all initial configurations correctly set up in the platform so they can fully benefit from the contracted service. You will also be responsible for...
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Onboarding Specialist
1 semana atrás
Lisboa, Portugal Cyncly Group Tempo inteiroCyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product...
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Onboarding Specialist
Há 5 dias
Lisboa, Lisboa, Portugal VORTAL | Powered by Hubexo Tempo inteiroOnboarding Specialist(m/f) | LisbonAs an Onboarding Specialist, you will be the first point of contact for companies joining VORTAL's services for the first time. Your mission is to ensure that new clients have all initial configurations correctly set up in the platform so they can fully benefit from the contracted service.You will also be responsible for...
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Restaurant Onboarding Specialist
2 semanas atrás
Lisboa, Portugal Kitch Tempo inteiroDo you want to join us in building something new at the intersection of food and technology to help advance the restaurant industry and connect everybody with their favorite meals? Then Kitch might just be the right thing for you! **About Kitch**: Food delivery is a growing part of our routines. It’s easy, convenient, and there are more and more...
