Entry-Level Moderator

Há 12 horas

porto, Portugal Prestige Talent Tempo integral
Entry-Level Moderator As an entry-level moderator, you will be responsible for monitoring and maintaining the quality of content on our online platform. This role requires a detail-oriented individual with strong communication skills and a passion for creating a positive user experience.

Responsibilities

Monitor user-generated content and ensure it complies with our platform's guidelines

Respond to user inquiries and resolve any issues or concerns in a timely manner

Actively engage with users to foster a positive and welcoming community

Identify and elevate any potential violations or fraudulent activity

Work closely with other moderators to maintain consistency in moderation practices

Stay informed about industry trends, best practices, and updates in platform policies

Requirements

High school diploma or equivalent required, Bachelor's degree preferred

Excellent written and verbal communication skills

Detail-oriented with strong organizational skills

Ability to remain calm and professional in high-pressure situations

Basic computer skills and familiarity with social media platforms

Comfortable working independently as well as in a team environment

Salary: This is a full-time position based in Porto, Portugal with a starting salary of $1700 per month.

No prior experience is required but candidates with some experience in customer service or community management may be given preference.