Director, Franchise Business Partner
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools. Title and Summary Director, Franchise Business Partner
- IC Director , Western Europe Franchise Lead
About Franchise The Franchise model is the cornerstone of Mastercard’s success, fostering trust and confidence in our brand and enabling our network to scale globally. Franchise shapes the payments ecosystem by setting standards, onboarding participants, resolving disputes, and protecting the safety and integrity of the network. The team plays a critical role in supporting a healthy, sustainable ecosystem that enables innovation across traditional payments, digital flows, multi-rail opportunities, and new customer segments. Overview
The Western Europe Franchise Lead will act as the trusted Franchise advisor for internal and external stakeholders across Western Europe Division. The role is accountable for enabling customer participation in the Mastercard ecosystem, supporting strategic growth initiatives, driving ecosystem performance, and ensuring a risk-based approach to onboarding, compliance, standards, fraud management, and customer engagement. The role will partner closely with Western Europe market leadership,
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