Marketing Customer Support Italian + English
2 semanas atrás
Job Title: Marketing Customer Support Italian + EnglishStart Date: 29 January 2026Location: Lisbon, PortugalWork Model: OnSiteEmployment Type: Full-timeAbout the RoleYou will provide B2B support to the companys advertisers, helping them succeed with digital advertising products. This position involves endtoend product troubleshooting, operational support, and client education across email and chat channels. Candidates must be comfortable working in a fast-paced digital environment and have hands-on experience in paid campaign management.Work ScheduleInitial schedule (12-hour hoop period):Monday to Sunday 07:00 to 19:00Two fixed shifts:07:00 16:0010:00 19:00Later schedule (date to be confirmed by the client):24/7 operation Monday to SundayRotative shifts2 rotating days off per weekSalary & BenefitsBase Salary: 1,000 (paid over 14 months)Complexity Bonus 11 months: 200 (paid over 11 months)Meal Allowance: 7.23/day (increases to 7.63/day from 01/01/2026 for all working days)Key ResponsibilitiesProvide B2B customer support and endtoend product troubleshooting for digital advertising products via email and chat.Take an active role from the start in identifying initiatives to improve overall service and user experience.Collaborate with inhouse Product Operations and Engineering teams to resolve all types of queries (generic, technical, or product-related).Ensure high-quality service delivery that drives Customer Satisfaction and meets service levels across channels.Maintain clear and timely communication throughout the case journey.Educate advertisers on product features, common issues, and best practices in collaboration with technical specialists.Contribute to productivity improvement and resolution-time efficiency.RequirementsMandatory experience in paid campaign management.Degree in Marketing or a related field.Experience in Digital Marketing.Experience in a Contact Centre or service program for an Advertising Tech company.Strong familiarity with social media platforms and a basic understanding of digital advertising.Strong customer service mindset.Ability to work both independently and as part of a team.Fluency in Italian and English.
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Lisboa, Portugal CBTalents Tempo inteiroJob Title: Marketing Customer Support Italian + English Start Date: 29 January 2026 Location: Lisbon, Portugal Work Model: OnSite Employment Type: Full-time About The RoleYou will provide B2B support to the companys advertisers, helping them succeed with digital advertising products. This position involves endtoend product troubleshooting, operational...
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Marketing Customer Support Italian + English
2 semanas atrás
Lisboa, Lisboa, Portugal CBT Tempo inteiroJob Title: Marketing Customer Support Italian + EnglishStart Date: 29 January 2026Location: Lisbon, PortugalWork Model: OnSiteEmployment Type: Full-timeAbout the RoleYou will provide B2B support to the companys advertisers, helping them succeed with digital advertising products. This position involves endtoend product troubleshooting, operational support,...
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Marketing Customer Support Italian + English
1 semana atrás
Lisboa, Lisboa, Portugal CBTalents Tempo inteiroJob Title: Marketing Customer Support Italian + EnglishStart Date: 29 January 2026Location: Lisbon, PortugalWork Model: OnSiteEmployment Type: Full-timeAbout The RoleYou will provide B2B support to the companys advertisers, helping them succeed with digital advertising products. This position involves endtoend product troubleshooting, operational support,...
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Lisboa, Portugal Cross Border Talents Tempo inteiroA customer support solutions provider in Lisbon seeks a Marketing Customer Support Representative fluent in Italian and English. The role entails providing B2B customer support, troubleshooting advertising product issues, and ensuring high customer satisfaction. Strong communication skills and a problem-solving mindset are essential. The position offers a...
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Italian Speaking Marketing Customer Support Specialist
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service Specialist – Italian Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a Italian-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms.You...
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Italian Speaking Marketing Customer Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal CallForTalents Tempo inteiroMarketing Customer Service Specialist – Italian Speaking (Social Media & B2B Support)Location:Lisbon, Portugal (On-site)Contract Type:6-month contractStart:ASAPWork Model:Onsite onlyAbout The RoleWe are looking for aItalian-speaking Marketing Customer Service Specialistto support our client'sB2B advertiserson one of the world's leading social media...
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Customer Support Specialist
1 semana atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroJob Openings Customer Support Specialist (French/Italian + English) About the job Customer Support Specialist (French/Italian + English) As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer service and resolve requests...
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Italian Customer Service Representative
Há 14 horas
Lisboa, Portugal International Job Fair Tempo inteiroCustomer Support Representative (Italian Speaker) – Lisbon We are looking for a C2/Native Italian speaker with B2+ English to join an international team in Lisbon. You will support a global client in customer service, social media, sales, or marketing. A full relocation package is included. What you will do: Assist customers with questions and provide...
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Italian Customer Support Champion
Há 7 dias
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Support Representative (Italian & English) Lisbon, Portugal Are you fluent in Italian (C1/C2) and confident in English (B2 or higher)? Ready to start an exciting new chapter in one of Europes most vibrant and sun-soaked capitals?Were looking for motivated and enthusiastic individuals to join our international customer support team in Lisbon This is...
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Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (Italian Speaking) Project: Global Social Media Advertising Platform (MPO) Location: Lisbon, PortugalWork Model: On-siteStart Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage): Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 10:00 – 19:00 2 rotational days off Future...
