Application Support
7 minutos atrás
Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas: DECSKILL TALENT : We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth. DECSKILL BOOST : Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations. DECSKILL CONNECT : Our team collaborates closely with clients to implement and manage IT infrastructures that generate long-term value. At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress. We are looking for an Application Support Responsabilities: Oversee and manage the Close of Business (COB) process in the Transact production environment, addressing any issues or errors that arise, and ensuring the system operates in accordance with the Service Level Agreement (SLA). L1 – Monitor, Respond to and resolve user queries and minor technical issue, perform first-line diagnosis, Maintain knowledge base and document common issue and resolutions, adherence to SLA. L2 – Analyze, troubleshoot and resolve application issues, collaborate with L3 teams/ interface teams, Perform root cause analysis, Manage patched, upgrades, Support batch processing, reconciliations and end-of-the day operations, work closely with infrastructure, databases and security teams to maintain system integrity, Ensure compliance with group IT governance, audit. Facilitate the resolution of logged tickets by conducting a thorough analysis of each ticket and keeping stakeholders informed through appropriate communication channels at every stage of the resolution process, ultimately delivering a satisfactory solution. Respond to inquiries and requests for clarification from Operations and Users. Requirements : Experience with Banking L1/L2 support. Proficiency in banking streams - Retail Banking (Arrangement Architecture Accounts, Deposits & Loans), Treasury Operations, Wealth Securities & Corporate Actions processing, Payments (TPH), Financial Accounting. Strong knowledge of RTB (Run the
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Application Support
2 semanas atrás
Lisboa, Portugal Velv Tempo inteiroDescrição Empresa Descrição da posição Com o foco de desenvolver novas e desafiantes experiências, procuramos um Application Support para se juntar a uma das nossas dinâmicas equipas de projeto. Aqui, o Application Support terá um papel mais relevante no suporte aplicacional aplicações em produção, mas também apoiar e ajudar outros elementos...
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Application Support
2 semanas atrás
Lisboa, Portugal Onrising Tempo inteiroDescrição Empresa Descrição da posição Com o foco de desenvolver novas e desafiantes experiências, procuramos um Application Support para se juntar a uma das nossas dinâmicas equipas de projeto. Aqui, o Application Support terá um papel mais relevante no suporte aplicacional aplicações em produção, mas também apoiar e ajudar outros elementos...
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Application Support
3 minutos atrás
Lisboa, Portugal Inetum Portugal Tempo inteiroCompany Description Inetum is a leading global IT services company, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive work environment where creativity and collaboration thrive. We have a presence in 19 countries and more than 28,000 employees worldwide. If you are looking for a dynamic, innovative...
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Application Support
7 minutos atrás
Lisboa, Portugal Inetum Tempo inteiroAbout Inetum Inetum is a European leader in digital services, with a team of 28,000 consultants and specialists making a digital impact every day for businesses, public sector entities, and society. Present in 19 countries , Inetum generated €2.5 billion in revenue in 2023 and partners with major software vendors to tackle digital transformation challenges...
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Application Production Support
2 semanas atrás
Lisboa, Portugal Act Digital Tempo inteiroApplication Support needed for a data science company in Lisbon, Portugal. Requires experience in application support, Linux/UNIX, Windows, SQL, and Python.
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Application Support
2 semanas atrás
Lisboa, Portugal BABEL Ibérica, S.A. Tempo inteiroBabel is a multinational company that provides technology services oriented to support large companies in the Public Administration, Banking, Insurance, Industry and Telecommunications sectors in their Digital Transformation process. We have offices in Portugal, Spain, Mexico, Morocco, United States, Chile, Colombia, Costa Rica, Ecuador, Guatemala, El...
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Application Support
2 semanas atrás
Lisboa, Portugal BABEL Ibérica, S.A. Tempo inteiroBabel is a multinational company that provides technology services oriented to support large companies in the Public Administration, Banking, Insurance, Industry and Telecommunications sectors in their Digital Transformation process. We have offices in Portugal, Spain, Mexico, Morocco, United States, Chile, Colombia, Costa Rica, Ecuador, Guatemala, El...
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Application Support
1 semana atrás
Lisboa, Portugal BABEL Ibérica, S.A. Tempo inteiroBabel is a multinational company that provides technology services oriented to support large companies in the Public Administration, Banking, Insurance, Industry and Telecommunications sectors in their Digital Transformation process. We have offices in Portugal, Spain, Mexico, Morocco, United States, Chile, Colombia, Costa Rica, Ecuador, Guatemala, El...
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Application Production Support
Há 6 dias
Lisboa, Portugal Act Digital Tempo inteiroApplication Support needed for a Data Science company specializing in Business Intelligence, Advanced Analytics, and AI. Requires experience in application support within banking or e-commerce, and proficiency in Linux/UNIX, SQL, and Python.
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Application Support
2 semanas atrás
Lisboa, Portugal Decskill Tempo inteiroDecskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well-being of our people. With over 600 dedicated professionals and offices in...
