Italian-Speaking Technical Support Specialist

Still in Italy? This role is in Lisbon, Portugal and the move is paid for. € (w/room).

Where this job is To be clear before you read on: the job is in Lisbon, Portugal, not in Italy. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.

What the move covers

permanent accomodation provided - check project files in drive

Notes: candidates need to first pass duplicate check and then pass the following 2 tests: (english) and (basic pc test)

What you'll earn in Portugal € (w/room)

On top of the salary

Paid Training

The role CloserHire is partnering with a global technology company to recruit Italian-speaking Technical Support Specialists for a new project based in Italy. In this role, you will provide professional technical assistance and customer support to users of cutting-edge camera drones. You will guide customers through troubleshooting, product usage, and problem resolution while ensuring an excellent overall experience. This is a great opportunity to work in a fast-paced, international environment with the

Day to day that means respond to customer inquiries via phone, email, and chat in Italian. Troubleshoot and resolve product-related issues with camera drones. Assist customers with setup, functionality, and maintenance guidance. Educate users on features, firmware updates, and common usage issues. Log and manage cases accurately in internal systems. Collaborate with engineering and product teams to facilitate complex technical problems. Ensure a high level of customer satisfaction through timely and professional communication.

What you need

Interest or experience in drones, consumer electronics, or related technology is a plus

Comfortable working in a dynamic, fast-paced, international environment

Excellent communication and customer service skills

Strong problem-solving and analytical skills

Previous experience in technical support, IT, or electronics is preferred

Basic knowledge of English for internal communication

Italian (C1 level)

The rest of the package You also get full-time position with a structured onboarding and paid training, hybrid working model (office + remote) depending on operational needs, competitive compensation and benefits package, career development opportunities within an international tech company, and work in a collaborative, international team and gain exposure to cutting-edge technology.

Living in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

How the move actually works

A 30-minute call with us, in your own language, to talk the move through honestly

Interview with the company

Offer, then we handle paperwork, flights and your first weeks in Portugal

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.