Empregos actuais relacionados com Strategic Customer Success Manager - Porto - Talkdesk
-
Strategic Customer Success Manager
2 semanas atrás
Porto, Porto, Portugal Talkdesk Tempo inteiroAt Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our...
-
Strategic Customer Success Manager
2 semanas atrás
Porto, Porto, Portugal Talkdesk Tempo inteiroAt Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our...
-
Customer Success Manager
2 semanas atrás
Porto, Portugal Cercle Tempo inteiro**Opportunity**: Customer Success Manager **About our client**: Our client is at the forefront of innovation in the logistics and technology sector, committed to enhancing operational efficiencies and customer satisfaction. They offer a dynamic and collaborative environment that fosters professional and personal growth. **Responsibilities**: - Cultivate...
-
Customer Success Manager
Há 3 horas
Porto, Portugal Global Talent Tempo inteiroCUSTOMER SUCCESS MANAGER - PORTO RESPONSABILITIES:Bridge the gap between sales and customer support Ensure customers get fast time-to-value Keep clients engaged and regularly using products Build customer loyalty and reduce churn Keep a high-level view of the entire support process Advocate for customers Foster a customer-centric team environment Resolve...
-
Customer Success Manager
2 semanas atrás
Porto, Porto, Portugal Global Talent Tempo inteiroCUSTOMER SUCCESS MANAGER - PORTORESPONSABILITIES:Bridge the gap between sales and customer supportEnsure customers get fast time-to-valueKeep clients engaged and regularly using productsBuild customer loyalty and reduce churnKeep a high-level view of the entire support processAdvocate for customersFoster a customer-centric team environmentResolve customer...
-
Customer Success Manager
Há 3 horas
Porto, Portugal ANGEHEUERT GmbH Tempo inteiroCustomer Success Manager (m/w/d) Stellenbeschreibung Du willst mit high-end Technologien echte Probleme lösen und in einer der schönsten Städte der Welt leben? Bei unserem Kunden aus dem AI-SaaS-Bereich unterstützt du als Customer Success Manager Industrieunternehmen dabei, bessere Einkaufs- und Produktionsentscheidungen zu treffen mit Forecasts, die...
-
Customer Success Manager
Há 19 horas
Porto, Portugal PodPitch.com Tempo inteiro**Customer Success Manager (SaaS + Sales-Focused)** **Full-Time | Remote | 9:00 AM - 6:00 PM EST | Monday - Friday** Job Title: Customer Success Manager (SaaS + Sales Focused) Company: PodPitch - AI-Powered Podcast PR SaaS **This role is for experienced Customer Success professionals only.** About PodPitch The Role We’re looking for a **Customer...
-
VP Customer Success
2 semanas atrás
Porto, Porto, Portugal Hexa People Tempo inteiroOur client empowers you with the best omnichannel customer experience.With our composable, best-of breed, API-driven solution and hybrid headless functionality, the possibilities are endless. Our intuitive, flexible content management system (CMS) lets you bring ideas to life in a heartbeat, adapting your digital touch points quickly and efficiently across...
-
Customer Success Manager
2 semanas atrás
Porto, Portugal KultureTalent - Global Talent Tempo inteiroCustomer Success Manager - iGaming - Porto About the job Customer Success Manager - iGaming - Porto CUSTOMER SUCCESS MANAGER- PORTO RESPONSABILITIES: - Bridge the gap between sales and customer support - Keep clients engaged and regularly using products - Build customer loyalty and reduce churn - Keep a high-level view of the entire support process -...
-
VP Customer Success
Há 3 horas
Porto, Portugal Hexa People Tempo inteiroOur client empowers you with the best omnichannel customer experience.With our composable, best-of breed, API-driven solution and hybrid headless functionality, the possibilities are endless. Our intuitive, flexible content management system (CMS) lets you bring ideas to life in a heartbeat, adapting your digital touch points quickly and efficiently across...
Strategic Customer Success Manager
2 semanas atrás
At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences. We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth. At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker. Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others. Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures. Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward. Talkdesker: YOU Talkdesk is looking for an experienced Customer Success Manager to manage 20 of our largest accounts. In this role you will be managing the relationship with the customer post implementation through their entire relationship with Talkdesk. Your responsibilities include but are not limited to partnering with the sales team on upsells, cross sells, and renewals. Managing the relationship with the customer and being an advocate for them internally when necessary. Using your knowledge, industry expertise and the data available to you to be a trusted advisor. Responsibilities: Work with Talkdesk's customers to understand their needs and help them succeed Assist in onboarding and ongoing support while nurturing long-term partnerships Help customers implement their cloud-based call center to achieve strategic business goals and objectives Ensure that our customers get the most out of their investment in Talkdesk Develop case studies outlining KPIs and metrics related to Talkdesk's ROI Understand why customers use Talkdesk and how they can derive more value from the different Talkdesk products and services Find opportunities for customers to increase their usage of Talkdesk Discover and analyze gaps in the customer experience that may lead to customer attrition. Work cross-functionally with others to address such gaps Provide feedback to the product team concerning customers' requests for product enhancements Requirements: Professional working proficiency in the English & French languages (other language proficiency is a plus) 5+ years of experience in Customer Success,