Associate Service Preparation Specialist, Lisbon-Belas
Há 2 dias
What To ExpectAs a Associate Service Preparation Specialist, you will be a key contributor to our Service Preparation Team. This team aims to prepare and triage customer repair requests using a standardized process and advanced augmentation tools, that take advantage of our highly connected vehicles. This process ensures a smooth and efficient onsite experience for our customers and workshop teams. Service Preparation Specialists provide remote support to customers to resolve their concerns whenever possible. When a physical repair is required, you will communicate directly with the customer to gain a comprehensive understanding of their concerns ready for our Service Teams. You will manage customer expectations ahead of their visit. You will also have the opportunity to develop your technical skills through a combination of exciting training programs, and exposure to our advanced diagnostic tools. To succeed at Tesla, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to thrive in a team environment. What You'll Do- Prepare or triage all repair requests as per our standardized process.- Directly engage with customers to gain and document a comprehensive understanding of their concerns.- Set clear customer expectations prior to their appointment to deliver an exceptional customer experience.- Identify and action most remotely resolvable service requests, to provide an effortless customer journey.- Display an excellent understanding of all Tesla vehicle products.- Develop a good understanding of diagnosis processes, identifying required parts for simple repairs, maintaining end-to-end ownership of customer concerns.- Collaborate with other service teams to provide a great customer experience through the service journeyWhat You'll Bring- Willingness to learn new and innovative technologies to further develop in role- Ability to effectively handle multiple priorities, organize workload, meet deadlines, and solve problems with a high attention to detail- Excellent communication skills and ability in establish and maintain strong working relationships with both internal stakeholders and customers- Ability to thrive in a team-based environment and achieve common goals- Digitally savvy- ability to adopt and adapt quickly to new technology and systems- Able to communicate, read, and write effectively in Portuguese and English.- Basic understanding of automotive techniques related to vehicle repair is beneficial but not a requirement.
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Queluz, Lisboa, Portugal Tesla Tempo inteiroWhat To ExpectAs a Associate Service Preparation Specialist, you will be a key contributor to our Service Preparation Team. This team aims to prepare and triage customer repair requests using a standardized process and advanced augmentation tools, that take advantage of our highly connected vehicles. This process ensures a smooth and efficient onsite...
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Queluz, Portugal Tesla Tempo inteiroWhat To ExpectThis role can be located at any Tesla center in Belas, Lisbon Tesla is looking for a Mobile Service Dispatcher to work on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to...
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Mobile Service Dispatcher, Lisbon – Belas
Há 15 horas
Queluz, Lisboa, Portugal Tesla Tempo inteiroWhat To ExpectThis role can be located at any Tesla center in Belas, LisbonTesla is looking for a Mobile Service Dispatcher to work on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to...
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Há 2 dias
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Empregada Doméstica
Há 15 horas
Queluz, Lisboa, Portugal Premiere Maids Tempo inteiroEmpregada Doméstica – Casa de Família | Belas (Sintra)Família residente em Belas (Sintra) procura empregada doméstica para serviço permanente, em regime full-time, para integrar uma casa de família tradicional.Funções a desempenhar:Limpeza e organização da casaConfeção de refeições (cozinha portuguesa)Realização de compras...
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French Customer Care Specialist Role in Lisbon
Há 14 horas
Queluz, Lisboa, Portugal ALIGN Tempo inteiroJob SummaryWe are seeking a dedicated, fluent French speaker to join our Lisbon-based international operations team as a Customer Support Specialist. Thison-siterole is crucial for delivering high-quality service and resolving issues for our French-speaking customer base. While prior experience is beneficial, comprehensive training is provided, making this...
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Mechanical Engineer
Há 2 dias
Queluz, Portugal Winthrop Technologies Tempo inteiroWinthrop Technologies is a dedicated data centre delivery partner providing turnkey solutions to our clients, headquartered in Dublin and delivering throughout Europe. We are pleased to announce that we are currently seeking a Mechanical Engineer to join our team. This position will be site-based in Lisbon, Finland. We are pleased to announce that we are...
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Case Handling Specialist
Há 2 dias
Queluz, Portugal Nokia Tempo inteiroA global leader in connectivity is seeking a Case Handling Specialist in Lisbon, Portugal. The role involves providing technical product support for customer-reported issues related to 4G/5G and Radio products. Responsibilities include troubleshooting, ensuring SLA compliance, and collaborating with internal teams for timely resolution. Ideal candidates have...
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Guest Service Coordinator
Há 2 dias
Queluz, Portugal Penha Longa Resort Tempo inteiroPOSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....
