Customer Advisor WH french speakers

Há 2 dias

lisbon, Portugal Cross Border Talent Tempo integral
About the job Customer Advisor WH French speakers

Your new role will be...

Ability to assist users with Pre‑Sales, General Inquiries, and technical support issues via phone/email/chat/social/messaging channels (as assigned).

Ability to adapt the brand's voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommercereviews) channels.

Respond appropriately to customer escalations and escalating issues and customers to higher tiers of support as defined and documented; respond to inbound customer requests and document relevant case information.

Don't miss these offers:

Salary per year: 15,878/year (base salary + performance bonus).

Private health insurance: after 6 months of contract signature.

Meal allowance, Christmas and holiday allowance.

Relocation support package for candidates abroad.

Requirements to join the team:

Native French speaker and fluent English.

Excellent communication skills and attention to detail.