Marketing Specialist

Há 2 dias

leça do balio, Portugal FedEx Group Tempo inteiro

We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone’s day, and this is just part of our story. We’re a leader in technology solutions and digital innovation, providing data insights that boost opportunities for our global customers. We’ve made logistics and warehousing a science fueled by innovation. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

  • Service Blueprint Development: Create detailed service blueprints that map out customer interactions, supporting processes, and the underlying systems to ensure cohesive and efficient service delivery.
  • User Research & Insights: Conduct qualitative and quantitative user research to identify pain points, unmet needs, and opportunities for service improvement. Synthesize findings to inform service design strategies.
  • Journey Mapping: Develop end-to-end customer journey maps that visualize the customer experience across all touchpoints, identifying areas of friction and opportunities for enhancement.
  • Co-Creation Workshops: Facilitate workshops with stakeholders, users, and cross-functional teams to collaboratively ideate, prototype, and iterate on service concepts.
  • Prototyping and Testing: Design and test low- and high-fidelity prototypes of new service solutions, gathering feedback to refine and iterate on designs before implementation.

What do you bring with you:

  • Human-Centered Design Thinking: Strong knowledge of design thinking principles, with the ability to translate user research into actionable service improvements and design decisions.
  • Journey Mapping & Service Blueprinting: Proficient in creating customer journey maps and service blueprints that provide a holistic view of service touchpoints, front-end interactions, and back-end processes.
  • Workshop Facilitation: Experience in leading co-creation and ideation workshops with internal and external stakeholders, fostering collaboration and generating innovative service ideas.
  • Prototyping Skills: Proficient in prototyping tools (e.g., Figma, Sketch, Axure) to create wireframes, mockups, and service prototypes for testing and iteration.
  • Communication & Collaboration: Excellent verbal and written communication skills, with the ability to clearly convey complex service design concepts to a variety of audiences, including non-designers, executives, and developers.

What do we offer:

  • Attractive compensation package
  • Training to get you started and on-the-job learning opportunities
  • Extensive learning resources to further develop your skills and knowledge
  • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
  • Employee Assistance Program for you and your family in difficult life situations
  • Employee reduced-rate shipping
  • Great career opportunities
  • FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

#LI-Hybrid

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

#J-18808-Ljbffr

  • MARKETING SPECIALIST – INDUSTRY SOLUTIONS

    Há 6 dias

    leça do balio, Portugal FedEx Tempo inteiro

    We have an exciting opportunity for you to join our Marketing team as a MARKETING SPECIALIST – INDUSTRY SOLUTIONS. Who We Are FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone’s day, and this is just part of our story. We’re a...

  • MARKETING SPECIALIST – INDUSTRY SOLUTIONS

    4 semanas atrás

    Leça do Balio, Portugal FedEx Group Tempo inteiro

    We have an exciting opportunity for you to join our Marketing team as a MARKETING SPECIALIST – INDUSTRY SOLUTIONS. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone’s day, and this is just part of our story. We’re a...

  • Marketing Specialist

    Há 4 dias

    leça do balio, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with: Client: FedEx Location: Job Category: Other EU work permit required: Yes Job Reference: 00fdc293b29c Job Views: 3 Posted: 15.03.2025 Job Description: We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who we are: FedEx is the largest express transportation company in the...

  • Marketing Professional

    Há 4 dias

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    At FedEx Group, we're looking for a Marketing Specialist to join our team. As a Marketing Specialist, you'll be responsible for defining the strategy and vision for assigned customer journeys and experiences.Our ideal candidate will have a passion for understanding customer needs and delivering exceptional user experiences. They'll be able to lead complex...

  • Marketing Specialist- Service

    4 semanas atrás

    Leça do Balio, Portugal FedEx Tempo inteiro

    We have an exciting opportunity for you to join our team as a Marketing Specialist - Service & Experience Designer. As a Service & Experience Designer, you will be responsible for designing seamless, user-centered services that deliver optimal experiences across digital and physical touchpoints. You will work collaboratively with cross-functional teams to...

  • Marketing Specialist

    Há 2 dias

    leça do balio, Portugal FedEx Group Tempo inteiro

    We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone’s day, and this is just part of our story. We’re a leader in technology...

  • Marketing and Communications Expert

    Há 2 dias

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    FedEx is a company that values diversity, inclusion, and employee development. We're committed to creating a work environment that's inclusive, supportive, and empowering.About the OpportunityWe're seeking a talented Marketing Specialist to join our team in Portugal. As a Marketing Specialist, you'll be responsible for developing and implementing marketing...

  • Marketing Specialist

    3 semanas atrás

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Marketing SpecialistFedEx is a leader in technology solutions and digital innovation, connecting more than 220 countries and territories. We deliver the most important packages of someone's day.Key Responsibilities:Develop research plans that align with business goals, including identifying key research questions and establishing timelines.Conduct user...

  • Marketing Specialist

    3 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who We AreFedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone's day, and this is just part of our story. We're a leader in technology solutions...

  • Marketing Specialist

    3 semanas atrás

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Client:FedExLocation:Job Category:OtherEU work permit required:YesJob Reference:f4f991600899Job Views:9Posted:08.02.2025Expiry Date:25.03.2025Job Description:We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who we are:FedEx is the largest express transportation company in...

  • Marketing Specialist

    3 semanas atrás

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Client:FedExLocation:Job Category:OtherEU work permit required:YesJob Reference:df28ea89c17eJob Views:16Posted:23.01.2025Expiry Date:09.03.2025Job Description:We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who we are:FedEx is the largest express transportation company in...

  • Marketing Specialist

    3 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone's day, and this is just part of our story. We're a leader in technology solutions...

  • Marketing Specialist

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone's day, and this is just part of our story. We're a leader in technology solutions...

  • Marketing Specialist

    3 semanas atrás

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Client:FedExLocation:Job Category:OtherEU work permit required:YesJob Reference:00fdc293b29cJob Views:20Posted:23.01.2025Expiry Date:09.03.2025Job Description:We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who we are:FedEx is the largest express transportation company in...

  • Marketing Specialist

    Há 2 dias

    Leça do Bailio, Porto, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Client:FedExLocation:Job Category:OtherEU work permit required:YesJob Reference:00fdc293b29cJob Views:3Posted:15.03.2025Job Description:We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who we are:FedEx is the largest express transportation company in the world, connecting...

  • E58KP: (Sr) Brand Specialist

    Há 3 dias

    leça do balio, Portugal Federal Express, Inc. Tempo inteiro

    We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work to deliver the most important package of someone's day, and this is just part of our story. We're a leader in technology...

  • E58KP: (Sr) Brand Specialist

    Há 3 dias

    leça do balio, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with: Client: FedEx Location: Job Category: Other EU work permit required: Yes Job Reference: 9749fbd69db4 Job Views: 3 Posted: 15.03.2025 Expiry Date: 29.04.2025 Job Description: We have an exciting opportunity for you to join our Marketing team as a Marketing Specialist.Who we are: FedEx is the largest express...

  • Digital Marketing Specialist

    Há 2 dias

    Viana do Castelo, Portugal Tn Portugal Tempo inteiro

    **Job Overview:**We are seeking a skilled Digital Marketing Specialist to join our team in Lisbon, Portugal. As a key member of our sales and marketing department, you will be responsible for building relationships with new and existing customers, identifying sales opportunities, and acquiring new advertisers.About the Role:Develop and execute sales...

  • Marketing Specialist- Service

    3 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    We have an exciting opportunity for you to join our team as a Marketing Specialist - Service & Experience Designer.As a Service & Experience Designer, you will be responsible for designing seamless, user-centered services that deliver optimal experiences across digital and physical touchpoints. You will work collaboratively with cross-functional teams to...

  • Data Scientist Marketing Specialist

    1 dia atrás

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    We are seeking a skilled Data Scientist to join our team at FedEx Group. As a Data Scientist, you will play a key role in driving strategic marketing decisions and commercial execution optimization by utilizing advanced data analysis techniques.Key Responsibilities:Develop data-driven insights from large and diverse datasets across different European...