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Part-time Dutch Market

1 semana atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo parcial

Social network you want to login/join with:

Part-time Dutch Market | Backoffice Specialist, Lisbon

Client:

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: 3eb007333c35

Job Views: 4

Posted:

Expiry Date:

Job Description:

Your contribution to something big:

  • First contact that the customer;
  • Analyze requests and answer accordingly;
  • Provide solutions and step by step guides to help customers with the app usage;
  • Advise regarding software and app updates;
  • When necessary, inform customer the best way to get help regarding issues out of our range;
  • Inform second level support when there are recurrent issues they are not aware of;
  • Point of contact between the customer and the technical team;
  • Assist dealerships and customer support when the issue is the App.

Qualifications:

What distinguishes you:

  • Dutch (C1 level) Mandatory;
  • Fluency in English;
  • Good communicative competencies, commitment and solutions oriented;
  • Experienced in customer services, ideally have worked in a customer interaction center receiving requests by Phone and have interest in the travel industry (interest in modern widgets, App customer support, is a plus).

Additional Information:

What we offer you:

Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health-related activities | canteen | good access to public transport | space for creativity.

Success stories don't just happen. They are made...

Make it happen We are looking forward to your application

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